SUPERVISOR

Key Responsibilities:

Supervise daily operations across all departments, including the coffee bar, sales, and cleaning team.
Ensure staff follow company policies, service standards, and hygiene procedures.
Monitor stock levels, coordinate dispatches, and maintain accountability.
Motivate, and evaluate team performance.
Ensure smooth coordination between staff and management to maintain efficiency and customer satisfaction.

Qualifications & Requirements:

Must have completed Grade 12.
Minimum 3 years’ experience in a supervisory role within a coffee shop or high-end restaurant.
Excellent leadership, communication, and organizational skills.
Strong attention to detail, integrity, and ability to manage a diverse team effectively.

WAITRESS

Key Responsibilities:

Provide excellent customer service and ensure guests have a pleasant dining experience.
Take and deliver orders accurately and promptly.
Maintain cleanliness and organization in the dining area.
Handle customer inquiries in a professional and friendly manner.

Qualifications & Requirements:

Must have completed Grade 12 .
Minimum 2 years’ experience working as a waitress in a coffee shop or high-end restaurant.
Possess excellent communication and interpersonal skills.
Well-presented, punctual, and customer-oriented.

BARISTA

Key Responsibilities:

Qualifications & Requirements:

Must have completed Grade 12.
Minimum 2 years’ experience working as a barista in a coffee shop or high-end restaurant.
Strong communication and customer service skills.
Knowledge of coffee brewing methods and presentation standards.

SALES ASSISTANTS

Key Responsibilities:

Qualifications & Requirements:

Must have completed Grade 12 .
Minimum 2 years’ experience in sales, preferably in a coffee shop or high-end restaurant environment.
Excellent communication and interpersonal skills.
Strong attention to detail and good customer service etiquette.

CASHIER

Key Responsibilities:

Qualifications & Requirements:

JUICE MAKER (FRESH FRUITS – JUICE BAR)

Key Responsibilities:

Qualifications & Requirements:

Must have completed Grade 12.
Minimum 2 years’ experience making fresh fruit juices in a coffee shop or high-end restaurant.
Strong communication skills and a friendly attitude.
Knowledge of different fruit combinations and presentation styles.
Must be neat, hygienic, and customer-oriented.

CLEANER

Key Responsibilities:

Qualifications & Requirements:

Minimum 2 years’ experience as a cleaner in a coffee shop or high-end restaurant.
Good communication and teamwork skills.
Honest, disciplined, and able to work with minimal supervision.

SECRETS INVESTMENT LIMITED

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