JOB DESCRIPTION

Department: Research & Development

Position Title: Research & Development Officer

Reports To: Head & Manager – Research & Development

1. JOB PURPOSE

The Research & Development Officer is responsible for conducting research, developing new products, improving existing products and processes, and exploring innovative technologies that support the growth, competitiveness and overall success of Swiss Bake Limited.

2. DUTIES AND RESPONSIBILITIES

Product and Process Development: Plan, conduct and evaluate product and process development trials to improve product quality, consistency, efficiency and performance.
Packaging Development: Conduct packaging development trials to identify and evaluate suitable packaging materials and solutions that enhance product protection, quality and shelf appeal.
Shelf-Life Studies: Conduct shelf-life studies to determine product stability, quality and safety throughout the intended storage period.
Sensory Analysis: Conduct sensory evaluations to assess product attributes, including taste, aroma, texture, appearance and overall consumer acceptability.
Product Sampling and Analysis: Carry out sampling and analysis of both internal products and competitor products to benchmark quality, identify market trends and recommend improvements.
Specifications Management: Develop, review, update and maintain product, raw material, packaging and process specifications.
Documentation and Reporting: Maintain accurate R&D records, trial reports, technical documentation and other relevant departmental records.
Innovation and Continuous Improvement: Identify opportunities for product innovation, process optimization and continuous improvement in line with organizational objectives.

3. EDUCATION AND EXPERIENCE

Educational Qualifications

Full Grade 12 Certificate.
Diploma or qualification in Science Laboratory Technology, Food Science and Technology, or any other related field.
Minimum Two years of relevant experience in Research and Development, product development, innovation management or a related field.

4. REQUIRED SKILLS AND COMPETENCIES

The ideal candidate should possess the following skills and competencies:

Sound knowledge of Food Science and Technology.
Strong research, analytical and problem-solving skills.
Good written and verbal communication skills in English.
Ability to prepare clear, accurate and professional technical reports and documentation.
Excellent communication and interpersonal skills.
Articulate, proactive, innovative and results oriented.
A self-starter with a positive, hands-on and go-getter attitude.
Proficiency in ERP systems and Microsoft Office applications.
Strong attention to detail and the ability to work independently as well as within a team.

Applications should be submitted via email to bwalya@swissbake.co.zm no later than Friday 6^th November 2026.

Applications should be addressed to;

Head – Human Resource

Swiss Bake Ltd

P.O. Box 30824

LUSAKA

Attach Cover letter and CV only, do not attach copies of your certificates at this stage. Please use “Research & Development Officer” as the subject line of your email.

Swiss Bake Ltd

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