Position Overview

We are seeking an experienced professional to manage daily operations at our Mobile Connect Store. The ideal candidate will have over 5 years of proven experience in running phone and accessories businesses, with strong skills in store management, customer service, and financial handling.

Key Responsibilities

1. Store Management

· Oversee daily shop operations, including opening/closing procedures.

· Manage inventory of phones, accessories, and related products.

· Ensure proper stock levels, timely reordering, and accurate record-keeping.

· Supervise staff, assign tasks, and provide training where necessary.

· Maintain a clean, organized, and customer-friendly store environment.

2. Cashier Duties

· Handle all cash and electronic transactions with accuracy.

· Maintain daily sales records and prepare financial reports.

· Ensure compliance with financial policies and procedures.

· Safeguard cash and reconcile balances at the end of each day.

3. Customer Service

· Provide professional assistance to customers in selecting phones and accessories.

· Address customer inquiries, complaints, and returns promptly.

· Build long-term customer relationships through excellent service

· Manage social media page with utmost sensitivity, and leading all marketing and branding services

Qualifications

· MUST have a minimum of 5 years’ experience managing phone and accessories retail operations.

· MUST have strong knowledge of mobile devices, accessories, and market trends.

· Proven ability to manage inventory and financial transactions.

· Excellent communication, leadership, and organizational skills.

· Integrity, reliability, and attention to detail.

Reporting & Work Environment

· Reports directly to the Shop Owner/Director.

· Full-time position based in the Mobile Connect Shop, working from 08:00 to 1930.

· Dynamic retail environment requiring multitasking and customer engagement.

Application Procedure

Please send your one paged summary CV and a cover letter to westmontinvestments7@gmail.com

Westmont Investments

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