Job Opportunity: (2) Customer Service & Sales Officers (6-Month Contract)

An institution of higher Learning is hiring Customer Service & Sales Officers for a 6-month contract. If you're enthusiastic about education, excellent at follow-ups, and confident in using social media, this could be the opportunity for you!

Key Responsibilities:

-Follow up on prospective students from

inquiry to full registration.

-Respond promptly to queries via

WhatsApp, Facebook, and email

-Maintain regular communication with

interested applicants to guide them

through the application process.

-Post updates, events, and promotional

content across social media platforms

-Prepare weekly and monthly reports on

leads, applications, and registration

status

-Coordinate with the marketing team to

support events and outreach activities

-Maintain accurate records of

communication and application

progress.

Qualifications & Requirements:

-Diploma or Degree in Marketing

prefered or related Business field.

-Experience in customer service or sales

(minimum 6 months to 1 year preferred)

-Strong interpersonal and verbal and

written communication skills

-Confident user of social media

platforms (Facebook, LinkedIn,

Instagram, WhatsApp, Twitter - X, etc.)

-Ability to work independently and meet

targets

-Must be 30 years old and below

-Lusaka-based only

To Apply:

Send your CV and links to your active social media profiles (to demonstrate your engagement and content experience) to: whitewoodms@gmail.com

Whitewood Management Services

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