Website CV People Africa
Talent Acquisition Specialists
FRONT OF HOUSE/RESTAURANT MANAGER
Hospitality/Food Services, Ndola/Lusaka, Zambia
Our Client, a restaurant in Ndola seeks a highly confident and experienced Front of House/Restaurant Manager for Ndola and Lusala
REPORTING STRUCTURE
Reporting To: Operations Manager
Supervision Of: Team
Interacts With: Management, Clients, Customers, Employees
JOB DESCRIPTION
Being Competent in all aspects of all work done by waiters, runners, supervisors, Front house managers, Kitchen managers, Stock managers and purchasing managers.
Completing payroll summaries
Addressing employee and customer concerns
Greeting and serving customers
Being involved in hiring process
Carrying out employee evaluations
Admin and reports
Being aware and having a working understanding of company policies
Motivating employees
Holding regular staff meetings
Addressing employee and customer concerns
Planning and conducting training sessions with Front of House Managers and Supervisors
Being familiar with store evaluations procedures
Be responsible for ensuring the preparation and submission of finical reports on a timely basis
Scheduling
Ensuring that all bank deposits are completed and confirmed with receipt from the bank
CANDIDATE SPECIFICATION
Experience: 5 years
Education Level: Certificate Level
Qualifications: Job or Industry related
Software: MS Office
Equipment: Job related
Knowledge Of: Hospitality Industry
Skills To: Displaying strong leadership skills
Ability To: Demonstrating World Class Services
ORGANISATION
Industry: Hospitality/Food Services
Culture: Professional, Customer focused
Gender Profile: Mixed
Age Profile: Between 20 and 50
TERMS AND CONDITIONS
Employment: Permanent
Location: Lusaka and Ndola, Zambia
Remuneration: Negotiable