Claims Officer

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Hollard Insurance Zambia

This role exists to manage and process Hollard Life Claims in accordance with product rules. The incumbent is responsible for processing all claim types, handling claims customers by resolving all claims queries from all customer touch points.

Key Result Areas:

  • Death Claims Processing
  • Funeral Claims Processing
  • Cash Backs Processing
  • Complaints Handling
  • Query Resolution
  • Policy Amendments
  • Any Other Business as assigned by Supervisor.

Job Requirements

  • •Bachelor`s Degree in Risk Management/Insurance/Business Administration
  • Insurance Diploma or progress towards attaining same shall be an added advantage.
  • Minimum 3 Years Experience in a Life Insurance environment preferably Individual Life Administration.
  • Customer Centric- willing to go over and under for Hollard Customers.
  • Passionate and empathetic service provider.
  • Reliable who can work with minimum supervision.
  • Good communication skills and ability to communicate with bereaved families.

If you think you have what it takes to join our dynamic and energetic team, please send your CV to [email protected] not later than 26th May 2023.

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