Medical Reception Coordinator Full

  • Full Time
  • Ndola, Zambia
  • Applications have closed
  • Salary:

Website Zambia Emory HIV Research Project

The Zambia-Emory HIV Research Project seeks the following:

Medical Reception Coordinator Full-time–Ndola

Duties and responsibilities include but not limited to:

  • Schedule appointment for study participants
  • Perform participant verification at study visits
  • Prepare and organize participant study records prior to visits
  • Work with clinic and community worker to follow up  and reschedule participants
  • Monitor and report participant time onsite
  • Provide customer service
  • Provide participant reimbursement
  • Report to study team on improvements for visit turnaround times
  • Compliance with GCP/ICH Guidelines

Qualifications required for the position:

  • Bsc in computer studies (may accept BSc in other related fields)
  • Computer proficiency, particularly in Microsoft Word and Excel; experience with Access preferred
  • Excellent communication skills – Fluency in English and Bemba necessary
  • Demonstrated ability to coordinate and integrate the functions of multiple, autonomous departments
  • Past experience in customer service
  • Attention to detail
  • Outstanding organizational abilities
  • Ability to work on many tasks simultaneously
  • Adaptability to the changing demands of a high-pressure, time-sensitive work environment
  • Able to manage finances

Please send Letter of interest, CV with references, academic qualifications, and certifications if applicable for all Lusaka positions:

Zambia Emory HIV Research Project

24 Lupili Rd, Northrise

PO Box 240262

Ndola, Zambia

Please ensure that you mention as the source of this job advertisement.

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