Medical Reception Coordinator Full

  • Full Time
  • Ndola, Zambia
  • Applications have closed
  • Salary:

Website Zambia Emory HIV Research Project

The Zambia-Emory HIV Research Project seeks the following:

Medical Reception Coordinator Full-time–Ndola

Duties and responsibilities include but not limited to:

  • Schedule appointment for study participants
  • Perform participant verification at study visits
  • Prepare and organize participant study records prior to visits
  • Work with clinic and community worker to follow up  and reschedule participants
  • Monitor and report participant time onsite
  • Provide customer service
  • Provide participant reimbursement
  • Report to study team on improvements for visit turnaround times
  • Compliance with GCP/ICH Guidelines

Qualifications required for the position:

  • Bsc in computer studies (may accept BSc in other related fields)
  • Computer proficiency, particularly in Microsoft Word and Excel; experience with Access preferred
  • Excellent communication skills – Fluency in English and Bemba necessary
  • Demonstrated ability to coordinate and integrate the functions of multiple, autonomous departments
  • Past experience in customer service
  • Attention to detail
  • Outstanding organizational abilities
  • Ability to work on many tasks simultaneously
  • Adaptability to the changing demands of a high-pressure, time-sensitive work environment
  • Able to manage finances

Please send Letter of interest, CV with references, academic qualifications, and certifications if applicable for all Lusaka positions:

Zambia Emory HIV Research Project

24 Lupili Rd, Northrise

PO Box 240262

Ndola, Zambia

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Sharing is caring! Click on the icons below to share with family and friends.