Website Zambia Emory HIV Research Project
The Zambia-Emory HIV Research Project seeks the following:
Medical Reception Coordinator Full-time–Ndola
Duties and responsibilities include but not limited to:
- Schedule appointment for study participants
- Perform participant verification at study visits
- Prepare and organize participant study records prior to visits
- Work with clinic and community worker to follow up and reschedule participants
- Monitor and report participant time onsite
- Provide customer service
- Provide participant reimbursement
- Report to study team on improvements for visit turnaround times
- Compliance with GCP/ICH Guidelines
Qualifications required for the position:
- Bsc in computer studies (may accept BSc in other related fields)
- Computer proficiency, particularly in Microsoft Word and Excel; experience with Access preferred
- Excellent communication skills – Fluency in English and Bemba necessary
- Demonstrated ability to coordinate and integrate the functions of multiple, autonomous departments
- Past experience in customer service
- Attention to detail
- Outstanding organizational abilities
- Ability to work on many tasks simultaneously
- Adaptability to the changing demands of a high-pressure, time-sensitive work environment
- Able to manage finances
Please send Letter of interest, CV with references, academic qualifications, and certifications if applicable for all Lusaka positions:
Zambia Emory HIV Research Project
24 Lupili Rd, Northrise
PO Box 240262
Ndola, Zambia
Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.