Graphic Designer (IT Administrator)

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website Umoyo Natural Health

Umoyo is looking for a highly trained & experienced Graphic Designer who also has IT & NETWORK ADMINISTRATION knowledge & work experience.

This role includes; but is not limited to:

  • Visualising and creating graphics for marketing& social media. These graphics should capture the attention of those who see them and communicate the right message including; brand,illustrations, product packaging, logos, layouts and photos.
  • Creating labels and packaging graphics for new Umoyo products.
  • Analyse & resolve end-user hardware & software computer problems in a timely and accurate fashion, and provide end user training where required.
  • Network administration – planning, developing, installing, configuring, maintaining, supporting, and optimising all network hardware, software, and communication links.

Responsibilities & Duties

  • Study design briefs and determine requirements
  • Conceptualise visuals based on requirements and prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software and use the appropriate colours and layouts for each graphic
  • Work with copywriters and the head of department to produce final design
  • Test graphics across various media
  • Ensure final graphics and layouts are visually appealing and on-brand

Additional Responsibilities

  • Assist in supporting server applications and operating systems.
  • Provide help desk assistance in resolving software, hardware and network related problems.
  • Assist in equipment set-up and software installation and updates.
  • Perform troubleshooting, archiving and back-up of server applications and to service calls and emails promptly.
  • Manage inventory of software licences, software application, hardware components and IT supplies.
  • Generate email and network accounts for new users and update regularly emails and phone numbers of users.
  • Maintain both internal and external company networks.
  • Assist in implementing firewalls and security devices to ensure network security.
  • Coordinate with the Manager to set user access, permissions and roles to prevent unauthorised access.


  • Fundamental knowledge & work experience with graphic design, IT and networking
  • A strong portfolio of illustrations or other graphics showing creative flair and a strong ability to translate requirements into design.
  • In-depth knowledge of design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) and hands-on technical troubleshooting capabilities
  • Ability to work independently under minimal supervision with a keen eye for aesthetics and details
  • Knowledge of computing infrastructure and familiarity with server management and monitoring tools
  • Exceptional critical thinking and problem solving ability.
  • Good communication and interpersonal skills to assist non-technical individuals with complex technical issues
  • Ability to work methodically as an individual and part of a team
  • Proficiency with scripting languages is an added advantage

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