Branch Manager

  • Full Time
  • Chinsali, Zambia
  • 00000 ZMW / YEAR
  • Applications have closed

Unifi Credit Limited

Job Description

Position: Branch Manager

Reporting to: Operations Manager

Unifi is a fast-growing finance and technology company operating in Zambia, Tanzania and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.


Assess local market conditions and identify current and prospective sales opportunities

Lead a productive environment that fosters team building, hard work and diligence

Maintain relationships with customers and stakeholders

Ability to multitask and execute assigned tasks

Marketing through identification of target markets

Handles the cases of some customer complaints which have been escalated from the consultants.

Send monthly reports to the main branch and give updates of the business status.

Ensure risk is minimized by imploring risk management strategies

Ensure high levels of customer service and sales

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.

Adhere to high ethical standards, and comply with all regulations/credit policy

Network to improve the presence and reputation of the branch and company

Stay abreast of competing markets and provide reports on market movement and penetration

Approve loans

·Any other assigned duties

Candidate profile


Diploma or Degree in Banking & Finance, Business Administration, or any relevant degree

Excellent organization skills,

·Ability to work independently as well as in a team,

Should be able to multi-task

Ability to work within changing work responsibilities are some of the other required skills to ensure better success.

Should be able to work under pressure

Should be a good motivator with commendable interpersonal skills.

Ability to meet sales targets and production goals

Familiarity with industry’s rules and regulations

Results driven and customer focused

Leadership skills

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