Position Overview
The Human Resource Officer will manage daily HR operations, staff welfare, and local labor law compliance. This role acts as a primary bridge between management and employees to build a collaborative, mission-driven workspace. The position ensures all employment practices strictly mirror both organizational values and statutory legal regulations.
Key Responsibilities
Talent Acquisition & Onboarding
- Draft clear job descriptions alongside hiring managers.
- Manage open vacancy postings across relevant NGO networks.
- Screen incoming job applications to create technical shortlists.
- Coordinate interview panels and administer candidate skills assessments.
- Conduct extensive background checks and verify professional references.
- Lead employee induction programs to integrate new field hires.
Employee Relations & Safeguarding
- Act as a trusted contact for resolving internal workplace disputes.
- Enforce organizational safeguarding rules regarding protection from exploitation and abuse.
- Promote cultural diversity awareness across multi-cultural field teams.
- Maintain anonymous grievance channels to safely escalate staff complaints.
- Coordinate regular team-building exercises to sustain high staff morale.
Performance Management & Development
- Track annual appraisal timelines and follow up on delayed reviews.
- Conduct training gap analyses to spot critical skills shortages.
- Coordinate continuous professional training for local and national staff.
- Evaluate learning program outcomes to gauge training return on investment.
Compensation, Benefits & Administration
- Review monthly project timesheets for accurate payroll calculation.
- Administer employee benefits programs including medical schemes and group insurance.
- Monitor individual leave balances to prevent excess rollover days.
- Maintain organized digital personnel files within the internal HR database.
- Manage visa and work permits for incoming expatriate personnel.
- Oversee formal exit interviews and complete mandatory off-boarding clearance.
Compliance & Donor Reporting
- Align all operational policies with prevailing national labor laws.
- Prepare monthly HR metric metrics for senior management review.
- Compile detailed human resource reports required by institutional donors.
- Provide verified employment data during external financial project audits.
Required Qualifications & Experience
Education & Licensure
- Bachelor’s Degree in Human Resource Management, Business Administration, or Industrial Relations.
- Active professional membership with your national HR regulating body.
Experience
- Minimum 3–5 years of progressive HR experience.
- At least 2 years working directly within an NGO or humanitarian framework.
- Proven field experience managing teams across decentralized provincial offices.
Technical & Soft Skills
- Deep structural knowledge of national labor legislation and employment acts.
- Hands-on proficiency with HRIS software and integrated payroll systems.
- Advanced data skills using Microsoft Excel for workforce analytics.
- Absolute professional discretion when interacting with highly sensitive records.
- Excellent written communication for writing policy manuals and donor briefs.
