IQUBE Zambia Limited is seeking a qualified and experienced IT Technical Officer to support and maintain the company’s IT infrastructure across its retail operations.
Key Responsibilities
* Install, configure and maintain computers, servers, printers and other IT equipment.
* Install, monitor and troubleshoot CCTV cameras, NVRs and DVRs.
* Configure and support LAN/WAN networks, Wi-Fi access points, routers, switches and firewalls.
* Provide technical support for point-of-sale systems and retail applications.
* Troubleshoot hardware, software, internet and connectivity problems.
* Perform system backups, upgrades and preventive maintenance.
* Monitor network and CCTV system performance across company locations.
* Maintain accurate IT equipment inventories and technical documentation.
* Support users remotely and physically at different sites.
* Ensure compliance with IT security policies and procedures.
Qualifications and Experience
* Bachelor’s degree in Information Technology, Computer Science, Networking or a related field.
* Minimum of three years’ relevant IT experience in a retail environment.
* Practical experience with CCTV systems, computer networking and hardware maintenance.
* Knowledge of Windows operating systems, servers, Microsoft Office and remote-support applications.
* Experience supporting point-of-sale systems will be an added advantage.
* Strong troubleshooting and problem-solving skills.
* Good communication and interpersonal skills.
* Ability to work independently and travel to different company locations when required.
* Ability to work under pressure and respond promptly to technical incidents.
How to Apply
Interested candidates should submit their application letter, updated CV and copies of relevant qualifications info@iqube.co.zm
