A key account manager (KAM) is a sales professional responsible for maintaining and growing relationships with a company's most important, high-value clients.

Key Responsibilities

1. Business Development & Account Management

Identify and acquire new business partners in telecom, retail, and financial sectors.
Develop and execute partnership strategies to promote smartphone financing programs.
Maintain long-term relationships with key clients and partners, ensuring satisfaction and retention.
Conduct business reviews, performance tracking, and contract renewals.

2. Sales Execution & Growth

Achieve sales targets through B2B channels, partner activations, and financing product rollout.
Work with marketing and operations teams to implement promotional campaigns.
Support training and onboarding for partners’ sales teams.

3. Market Insights & Strategy

Monitor competitive landscape and market trends in smartphone financing and telecom sectors.
Provide insights to management on product performance, pricing, and local market dynamics.
Identify opportunities for new product development or process improvement.

4. Operations & Compliance

Coordinate with internal teams (finance, risk, operations) to ensure smooth partner onboarding and transaction flows.
Ensure all partner operations comply with local laws and company policies.

Qualifications & Experience

Bachelor’s degree in Business, Marketing, Finance, or related field.
Minimum 3 years of B2B sales or key account management experience, preferably in:
Telecom / Smartphone industry
Fintech / Consumer financing
Distribution or channel management
Proven track record in achieving sales targets and managing business partnerships.
Excellent communication and negotiation skills.
Strong analytical and commercial mindset.
Fluency in English; local language proficiency

Candidates who feel they have met all the above-mentioned requirements to submit their latest CV’s, a strong portfolio showcasing your best work and demonstrating your range of skills and style with the day to day contact detail on the following email address provided below; HR.ZM@transsion.com not later than 27th March, 2026.

Carlcare Services Limited

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Key Account Manager