Liquid Telecom Zambia
we connect people
1. Job Title: Key Account Manager x 4 (Kasama, Solwezi, Chipata, Choma)
The Account Manager serves as the primary business contact for the client and is responsible for the following key result areas including but not limited to client acquisition through sales, revenue generation based on prescribed budgets for each platform. Client retention through client services, customer relationship management and query resolutions for new and repeat business
Responsibilities
- Develop new business relationships, generate and negotiate new income for the business and meet agreed annual targets
- Analyze business developments and monitor market trends in relation to major customer requirements
- Prepare and make reports on market analysis, competitor analysis and market trends
- Determine customer needs and prepare proposals to sell services that address those needs.
- Manage existing clients, resolving customer complaints regarding sales and services
- Manage Churn and Retention of Customers
Candidate Requirements
- Sales professional with extensive market and product knowledge
- Bachelors Degree in Business /Marketing
- Experience in the same role with a Telco or ISP
- Good knowledge of sales products and services
- Telecom/ISP/ICT Sales related systems
Applications are invited from suitably qualified candidates to fill the roles highlighted above.
Please forward your Application and CV to [email protected], clearly indicating the title of the Job applied for and the preferred Location, in the subject.
Closing date for all applications is Saturday the 7th of November 2020.