Q U A L I F I C A T I O N S A N D E X P E R I E N C E
Minimum Required Qualifications and Experience:
- First degree in relevant fields (GIS / Geography / Geoinformatics /public health, demography, epidemiology, sociology, biostatistics, statistics, computer science, information technology, engineering)
- At least five (5) years of experience in database design and management, including proficiency in SQL, Microsoft Access, and advanced use of relational and non-relational database systems such as SQL Server, PostgreSQL/PostGIS, and MySQL.
- Advanced proficiency in MS Office (Excel, Access, PowerPoint), statistical analysis tools (R, Python, SPSS/Stata), and data visualization platforms such as Power BI and Tableau.
- Hands-on experience with GIS platforms such as ESRI, ArcGIS and QGIS, including GIS systems development, spatial analysis, and report writing—preferably within an NGO or public health environment
- Proficiency in at least one high-level programming language (C#, Java, Python), with experience in software development methodologies, mobile application development, cloud database environments, and data engineering/warehouse concepts.
- Knowledge of best practices in data visualization and business intelligence (BI) – Strong understanding of BI features and capabilities and how that is implemented for business solutions preferred.
- Experience with software, application design and architecture; Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.);
- Demonstrated expertise in DHIS2 configuration, customization, and maintenance—including metadata setup, tracker programs, analytics dashboards—and experience integrating DHIS2 with systems such as SmartCare, HMIS, GIS platforms, and PEPFAR systems (e.g., DATIM).
- At least 5 years of experience implementing SI activities in Zambia.
- Good knowledge and understanding of the Zambian HIV AIDS response and its Health Management Information Systems
- Ability to rollout, conduct training, navigate, and troubleshoot SmartCare.
- Should be self-driven with strong analytical, organizational and project management skills.
Desirable Qualifications and Experience:
- Master’s degree in relevant fields such as (GIS / Geography / Geoinformatics /public health, demography, epidemiology, sociology, biostatistics, statistics, computer science, information technology, engineering)
- Postgraduate training in data management, analytics, GIS, or related fields, with demonstrated strong computer literacy and advanced proficiency in analytical and productivity software.
- Current knowledge of trends and development in computer/ tablet and mobile health technology and the administration of operations and long-range user requirements
- M&E experience working with DHIS systems.
- At least two (2) years’ experience in GIS systems development, ESRI-based platforms, data analytics and report writing, preferably within an NGO or public health environment.
- Certification or formal training in DHIS2 Level 1–3 (metadata, tracker, analytics & system administration).
- Experience supporting national-level DHIS2 deployments or large-scale donor-funded programs.
- Experience with cloud-hosted databases and DevOps tools (Docker, GitLab CI/CD, AWS/Azure).
- Experience in advanced GIS modeling, remote sensing analysis, and integrating spatial data with health systems.
- SmartCare Certification – ToT and Master trainer level preferred
T E C H N I C A L A N D B E H A V I O U R A L C O M P E T E N C I E S
Technical Competencies
- Strong skills in data management, GIS (ArcGIS, QGIS), and spatial analysis.
- Ability to design, maintain, and optimize databases and reporting systems.
- Proficiency in analytical and visualization tools for generating insights and dashboards.
- Understanding of health information systems (DHIS2, SmartCare, HMIS) and system integration.
- Ability to troubleshoot data and system issues and develop clear technical documentation.
Behavioural Competencies
- Strong analytical thinking, problem-solving ability, and attention to detail.
- Effective communication and teamwork skills with the ability to support diverse stakeholders.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Strong organizational, leadership, and capacity-building skills.
K E Y P E R F O R M A N C E A R E A S
Designing and Maintaining M&E Systems
- Design, implement, and maintain project databases, ensuring accurate structures, schemas, stored procedures, and data dictionaries.
- Develop and automate weekly, monthly, and quarterly reporting workflows.
- Maintain and update spatial datasets and GIS data collection tools.
- Digitize maps, integrate spatial data from multiple sources, and ensure GIS data accuracy.
- Manage database access, security, integrity, backups, and user administration.
- Coordinate coding, documentation, testing, debugging, and system optimization activities.
- Provide technical input on integration of RTCZ systems with DHIS2, SmartCare, DATIM, HMIS, and other MoH systems.
- Ensure smooth automation and data flow from project systems into DATIM and other reporting platforms.
- Support the rollout of new information systems, including training and mentorship for users.
Data collection, verification, and reporting
- Support the rollout and use of SmartCare and other digital tools to ensure complete and accurate patient-level data.
- Conduct routine data quality assessments and provide ongoing technical support to partner and project teams.
- Improve, streamline, and maintain project data collection and reporting tools to meet donor requirements.
- Ensure timely submission of routine and ad hoc datasets and reports, monitoring performance against targets.
- Maintain an updated project database and ensure data accuracy, completeness, and consistency.
- Support facilities and implementing partners with troubleshooting, mentorship, and system navigation.
Data analysis, interpretation, and dissemination
- Lead development of dashboards, visualizations, and analytical products to support program planning and decision-making.
- Analyze service delivery data, identify trends, gaps, and opportunities, and provide actionable insights.
- Produce monthly success stories, summaries, and data-driven narratives.
- Identify abstracts for local and international conferences and contribute to scientific dissemination.
- Provide GIS-based analysis and mapping products to support program implementation and geographical prioritization.
- Present findings clearly to internal teams, MoH, partners, and funders.
Implementation of project M&E activities and stakeholders management
- Participate in the development and implementation of M&E workplans and SI activities.
- Work collaboratively with other implementing partners to strengthen local capacity in data collection, analysis, and use.
- Serve as a technical point of contact for GIS and data-related queries for internal and external stakeholders.
- Support the technical team in conducting mapping exercises, risk profiling, and spatial visualization activities.
- Build capacity of project and community partners in GIS, data management, and system utilization.
- Share technical insights and provide ongoing support to ensure improved data quality, system adoption, and effective use of information.
A P P L I C A T I O N P R O C E D U R E
