Position Overview
We are seeking an experienced professional to manage daily operations at our Mobile Connect Store. The ideal candidate will have over 5 years of proven experience in running phone and accessories businesses, with strong skills in store management, customer service, and financial handling.
Key Responsibilities
1. Store Management
· Oversee daily shop operations, including opening/closing procedures.
· Manage inventory of phones, accessories, and related products.
· Ensure proper stock levels, timely reordering, and accurate record-keeping.
· Supervise staff, assign tasks, and provide training where necessary.
· Maintain a clean, organized, and customer-friendly store environment.
2. Cashier Duties
· Handle all cash and electronic transactions with accuracy.
· Maintain daily sales records and prepare financial reports.
· Ensure compliance with financial policies and procedures.
· Safeguard cash and reconcile balances at the end of each day.
3. Customer Service
· Provide professional assistance to customers in selecting phones and accessories.
· Address customer inquiries, complaints, and returns promptly.
· Build long-term customer relationships through excellent service
· Manage social media page with utmost sensitivity, and leading all marketing and branding services
Qualifications
· MUST have a minimum of 5 years’ experience managing phone and accessories retail operations.
· MUST have strong knowledge of mobile devices, accessories, and market trends.
· Proven ability to manage inventory and financial transactions.
· Excellent communication, leadership, and organizational skills.
· Integrity, reliability, and attention to detail.
Reporting & Work Environment
· Reports directly to the Shop Owner/Director.
· Full-time position based in the Mobile Connect Shop, working from 08:00 to 1930.
· Dynamic retail environment requiring multitasking and customer engagement.
Application Procedure
Please send your one paged summary CV and a cover letter to westmontinvestments7@gmail.com
