Little Bird is looking for a skilled and enthusiastic Barman/Barista to join our hospitality team. The ideal candidate has a passion for crafting excellent beverages—from perfectly pulled espresso to expertly mixed cocktails—and delivering exceptional customer service. You will be an integral part of the front-of-house team, ensuring every guest receives a high-quality drink and a positive experience.
Key Responsibilities
- Beverage Preparation:
- Prepare and serve a full range of coffee beverages (lattes, cappuccinos, espresso, pour-overs, etc.) using professional espresso machinery and techniques.
- Mix and serve alcoholic and non-alcoholic drinks, including cocktails, beer, and wine, following established recipes and local regulations.
- Maintain consistency in drink preparation and presentation, ensuring high-quality standards for every order.
- Customer Service & Engagement:
- Interact with customers in a friendly, professional, and efficient manner.
- Take orders accurately, explain menu items, and offer personalized recommendations.
- Handle cash and credit transactions using the POS system accurately and efficiently.
- Bar/Cafe Maintenance & Sanitation:
- Keep the bar area, coffee station, and all equipment clean, organized, and well-stocked at all times.
- Ensure all hygiene, health, and safety standards are maintained, including the cleanliness of glassware, utensils, and surfaces.
- Monitor inventory levels of spirits, syrups, coffee beans, milk, and other supplies, reporting low stock to management.
- Equipment Upkeep:
- Perform routine maintenance and cleaning of bar equipment, including espresso machines, grinders, blenders, and refrigeration units.
- Teamwork: Work collaboratively with other FOH and BOH staff to ensure a smooth flow of service and a great overall guest experience.
Qualifications and Skills
- Experience: Prior experience as a barista or barman (or both) in a cafe, restaurant, or bar setting.
- Knowledge:
- Comprehensive knowledge of coffee preparation techniques, brew methods, and latte art is a plus.
- Solid understanding of standard cocktail recipes, mixology techniques, and alcoholic beverage handling regulations.
- Customer Focus: A positive attitude, a strong commitment to delivering excellent customer service, and an outgoing personality.
- Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail and a commitment to consistency.
- Ability to work in a fast-paced, high-pressure environment while maintaining composure.
- Basic math skills and proficiency with POS systems.
- Certifications:
- Relevant bartending license or certification (if required by local law).
- Food Handler certification (often required).
- Availability: Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
