(1) Business Development Officer (BDO)
Job Purpose
The Business Development Officer (BDO) is responsible for driving revenue growth by identifying new business opportunities, developing client relationships, and promoting the company’s HR consultancy services. The role focuses on generating leads, closing deals, expanding market presence, and maintaining strong client partnerships.
Key Responsibilities
Business Development & Sales
- Identify and pursue new business opportunities within corporate, SME, NGO, and government sectors.
- Develop and implement business development strategies to achieve revenue targets.
- Generate leads through networking, referrals, cold calling, social media, and industry events.
- Prepare and deliver compelling presentations and proposals for HR consultancy services.
- Negotiate contracts and close deals in line with company pricing and approval guidelines.
Client Relationship Management
- Build and maintain strong relationships with existing and prospective clients.
- Conduct client needs assessments to recommend appropriate HR solutions.
- Ensure high levels of customer satisfaction and retention.
- Coordinate with internal teams to ensure successful service delivery.
Market Intelligence & Strategy
- Conduct market research to identify trends, competitor activities, and emerging opportunities.
- Provide feedback to management on market demands and client expectations.
- Assist in developing new service offerings aligned with client needs.
Branding & Representation
- Represent the company at networking events, conferences, and industry forums.
- Support digital marketing initiatives including LinkedIn engagement and social media campaigns.
- Contribute to content development such as proposals, brochures, and marketing materials.
Reporting & Administration
- Maintain accurate sales records and pipeline reports.
- Prepare weekly and monthly business development reports.
- Track performance against sales targets and KPIs.
Qualifications & Experience
- Bachelor’s Degree in Business Administration, Marketing, Human Resources, or related field
- Minimum 2–3 years’ experience in business development, sales, or marketing (experience in HR consultancy or professional services is an added advantage)
- Proven track record of meeting or exceeding sales targets
Required Skills & Competencies
- Strong negotiation and persuasive communication skills
- Excellent presentation and proposal writing skills
- Ability to build and maintain professional relationships
- High level of initiative and self-motivation
- Strong commercial awareness and understanding of HR services
- Proficiency in Microsoft Office and CRM tools
- Valid driver’s licence (advantageous)
How to apply
Please send your cover letter, CV, Copy of NRC to skyrocklabourconsultants@gmail.com. Kindly indicate the position in the subject line of your email.
(2) Foreign Trade Executive
Job Purpose
To drive international sales of stone products (granite, marble, quartz, engineered stone, etc.) by identifying new overseas markets, managing export clients, negotiating contracts, and ensuring successful execution of export orders. The role focuses on revenue growth, customer relationship management, and expanding the company’s global footprint.
Key Responsibilities
International Market Development
- Identify and develop new foreign markets for stone products.
- Conduct market research to understand demand trends, competitor activities, and pricing structures.
- Develop and implement international sales strategies to increase export revenue.
- Participate in international trade fairs, exhibitions, and business forums.
Client Acquisition & Relationship Management
- Source and secure new international clients (distributors, wholesalers, construction firms, interior designers, etc.).
- Maintain strong relationships with existing overseas customers.
- Conduct virtual and in-person meetings with international buyers.
- Handle customer inquiries, quotations, and product presentations.
Export Sales & Negotiation
- Prepare and negotiate sales contracts, pricing, and payment terms.
- Manage the full sales cycle from inquiry to shipment.
- Achieve assigned export sales targets.
- Monitor competitor pricing and adjust strategies accordingly.
Order Processing & Documentation
- Coordinate with production, logistics, and shipping departments to ensure timely order fulfillment.
- Prepare and review export documentation (Proforma Invoice, Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, etc.).
- Ensure compliance with international trade regulations and customs requirements.
Logistics & Shipping Coordination
- Liaise with freight forwarders and clearing agents.
- Track shipments and update clients on delivery status.
- Resolve export-related issues including delays, damages, or documentation discrepancies.
Reporting & Performance Monitoring
- Prepare regular sales reports and forecasts.
- Monitor payment collections from international clients.
- Provide feedback to management on market trends and opportunities.
Qualifications & Experience
- Bachelor’s Degree in International Trade, Business Administration, Marketing, or related field.
- Minimum 3–5 years’ experience in export sales (preferably in stone, building materials, or construction materials).
- Proven experience in foreign trade and international client management.
- Strong understanding of Incoterms, export procedures, and international payment methods (LC, TT, etc.).
- Experience dealing with international freight and shipping processes.
Required Skills & Competencies
- Strong negotiation and persuasion skills.
- Excellent communication skills (written and verbal).
- Ability to work with diverse international clients.
- Strong commercial awareness and analytical skills.
- Proficiency in MS Office and CRM systems.
- Ability to work independently and meet sales targets.
- Willingness to travel internationally when required.
How to apply
Please send your cover letter, CV, Copy of NRC to skyrocklabourconsultants@gmail.com. Kindly indicate the position in the subject line of your email.
(3) Accountant - Receivables
Job Purpose
The Accountant – Receivables is responsible for managing the company’s accounts receivable portfolio, ensuring timely invoicing, accurate recording of revenue, effective debt collection, and maintaining strong client account relationships. The role is critical in maintaining healthy cash flow and supporting financial stability within the HR consultancy operations.
Key Responsibilities
Invoicing & Billing
· Prepare and issue accurate client invoices for HR consultancy services, retainers, recruitment assignments, labour outsourcing, and other advisory services.
· Ensure invoices align with signed contracts, service level agreements (SLAs), and agreed fee structures.
· Monitor recurring billing for retainer clients.
· Maintain updated billing schedules for all active clients.
Accounts Receivable Management
· Maintain and reconcile the accounts receivable ledger.
· Monitor outstanding balances and aging reports.
· Follow up on overdue accounts through professional communication.
· Develop and implement effective credit control procedures.
Revenue Recording & Reporting
· Record revenue transactions accurately in the accounting system.
· Reconcile revenue between operational records and financial records.
· Prepare monthly receivables and aging reports.
· Provide management with debtor performance analysis and collection forecasts.
Client Account Management
· Resolve billing discrepancies and client queries promptly.
· Maintain professional relationships with client finance departments.
· Coordinate with HR consultants and project leads to verify billable services.
Compliance & Internal Controls
· Ensure compliance with Zambian tax regulations (VAT, withholding tax where applicable).
· Maintain proper documentation for audit purposes.
· Support external and internal audit processes.
· Assist in improving financial control systems related to receivables.
Cash Flow Support
· Provide receivables projections for cash flow planning.
· Support treasury management through timely reporting of expected collections.
Qualifications & Experience
· Bachelor’s Degree in Accounting, Finance, or related field.
· Professional qualification (ACCA, ZICA, and CIMA – full or part qualification) is an added advantage.
· Minimum 3 years’ experience in accounts receivable or credit control.
· Experience in a consultancy, professional services, or HR services firm is highly desirable.
· Strong knowledge of accounting software (e.g., Pastel, QuickBooks, Sage, or similar).
· Good understanding of Zambian tax regulations.
Key Competencies
· Strong analytical and reconciliation skills.
· Excellent attention to detail and accuracy.
· Strong communication and negotiation skills.
· High level of integrity and confidentiality.
· Ability to manage multiple client accounts simultaneously.
· Strong organisational and time management skills.
How to apply
Please send your cover letter, CV, Copy of NRC to skyrocklabourconsultants@gmail.com. Kindly indicate the position in the subject line of your email.
