Receiving Stock:
· Supervises and coordinates the receipt of fresh fish from harvest teams, ensuring that the right quantity of ice is topped up on the fish bins as per SOP.
· Continuously communicates with Lake Operations team on logistics of harvest trailers carrying fish received and sent to the habour.
· Ensures proper handling of the bins to minimise damage to bins, floors and walls of the processing plant.
· Verifies harvest quantities recorded against actual stock received on power BI/other reporting tools
· Oversees offloading of fish bins to product spillage and ensure compliance with food safety standards.
· Tracks daily volumes of fish received
· Identifies opportunities to improve processes, reduce losses, and optimise resource use.
Packing Operations:
· Ensures the right packaging material is available to meet the daily dispatch requirements
· Ensures fish are packed promptly and efficiently according to product specifications, customer orders, and quality standards.
· Monitors packing team performance to maintain production targets and minimise waste.
· Ensure packing is done with care to prevent damage to crates and scales.
· Ensures all packing materials (crates, wrappers, labels etc) are available at all times of operations.
· Works closely with QC team to enforce hygiene, product integrity, and temperature compliance.
Dispatch:
- Coordinates timely dispatch of packed fish to commercial distribution centres, ensuring that the refrigeration systems on the trucks are working properly before dispatch
- Verifies order accuracy before dispatch to ensure correct product type, quantity, and packaging.
- Ensures all crate seals are correctly captured and recorded
- Liaise with distribution teams to ensure delivery trucks are in good operational condition before dispatch.
- Maintains detailed records of all dispatches for traceability and reporting.
Health, Safety & Environmental Management
· Ensures compliance with all health, safety, and environmental (HSE) legislation, regulations, codes of practice, and Yalelo’s Workplace Health & Safety (WHS) standards.
· Maintains up-to-date knowledge of workplace health and safety matters relevant to operations, ensuring hazards are identified, eliminated, or minimised, and risks controlled as far as reasonably practicable.
· Ensures all plant, equipment, substances, and structures are safe for use, and that workers are adequately trained and supervised to mitigate workplace risks.
Team Management
- Responsible for the performance of receiving attendants, packers, internal logistics and dispatch team
- Responsible for managing staff reporting time, lunch break and knocking off time effectively for it to not negatively impact the efficiency of harvest operations.
- Manages daily individual performance in relation to material usage, efficiency, and accuracy of data capture for stock dispatches
- Ensures all direct reports have up to date, signed job descriptions.
- Develops SOPs, trains the teams (Receiving, Packing and Fresh Dispatch) and keeps them updated
- Conducts regular team meetings to review performance, address improvement areas, and align on future targets.
- Sets performance objectives and carries out routine reviews in line with company performance management guidelines.
- Works with HR to identify skills gaps and implement appropriate training and development interventions.
- Oversees effective attendance management, leave planning, and disciplinary processes.
- Ensures 100% compliance with PPE requirements across all teams.
- Leads process efficiency improvements and optimisation initiatives.
- Oversees quarterly policy and SOP training sessions, ensuring proper documentation of all sessions.
- Manages manpower effectively, keeping overtime costs below 2%.
Educational Qualifications
· Bachelor’s degree in supply chain management, Production Management, Food Science, Warehousing, or related field.
· Full Grade 12 Certificate
· All academic qualifications must be certified by ZAQA
· Must be a member of the relevant professional body
Experience
Minimum 3 years’ experience in fish or food processing, with at least 2 years in a supervisory role
· Knowledge of HACCP, ISO standards, cold chain management, and food safety regulations.
· Experience managing teams in a high-volume production or logistics environment.
