Retail Store Supervisor x1: The right fit candidate should have,
- Supervise store’s/outlet’s sales performance.
- Communicate sales goals and targets.
- Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
- Lead with service vision to provide the best customer experience for Yalelo customers.
- Maximize efficient resource utilization to ensure the smooth running of store operations.
- Manage in-store service performance in line with Yalelo Values.
- Protect and manages the Yalelo retail brand and reputation.
- Lead the provision of service quality and positive customer satisfaction.
- Establish rapport and cultivates relationships with customers.
Must have skills
- Customer Service Experience
- Leadership Experience: Experience in similar position is an added advantage.
- Experience in FMCG industry is an added advantage.
- Sales experience
Qualifications
- Diploma In Sales and Marketing or relevant qualification (preferred).
- Full Grade 12 Certificate.
Retail Store Assistant x1: The right fit candidate should have,
- Greet and welcome customers to the store in a pleasant manner.
- Assist in displaying products in an easy-to-locate manner.
- Consistently utilises best practice standards in providing customer service in the retail store.
- Assisting customers in locating desired items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
- Addresses and resolves customers’ complaints in a professional manner.
- Maintains in-depth product knowledge to provide advice and recommendations as needed.
- Inspects items and products for any damages and spoilage.
- Assists stores staff in monitoring stock inventory.
- Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
- Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.
Must have skills
- Customer Service
- Communication Skills
- Team Player
- Experience in FMCG industry is an added advantage
Qualifications
Grade 12 Certificate.
1 Years’ experience in the desired field.
Location
- The preferred candidates should be from Nkeyema or nearby town.