We are seeking to recruit qualified, motivated and results-oriented Underwriting Assistant and Claims Assistant to join our Underwriting and Claims Department.
1. UNDERWRITING ASSISTANT
Key Responsibilities
· Assist in assessing and processing insurance proposals in line with company underwriting guidelines.
· Prepare and issue quotations, policy schedules, endorsements, and renewal documents.
· Maintain accurate underwriting records and client information.
· Liaise with brokers, agents, and clients to obtain required underwriting information.
· Monitor policy renewals and follow up on outstanding documentation.
· Provide administrative support to the underwriting department.
· Ensure compliance with company policies and regulatory requirements.
Requirements
· Grade 12 Certificate.
· Diploma in Insurance or a related field.
· 1–2 years' experience in underwriting or a similar role.
Skills and Competencies
· Good analytical and decision-making skills.
· Excellent attention to detail and accuracy.
· Strong communication and interpersonal skills.
· Good organizational and time management skills.
· Proficiency in Microsoft Office applications.
· Ability to work under pressure and meet deadlines.
· High level of integrity and professionalism
2. CLAIMS ASSISTANT
Key Responsibilities
· Receive, register, and process insurance claims promptly and accurately.
· Verify claim documentation and ensure all required information is obtained.
· Liaise with clients, brokers, assessors, and service providers throughout the claims process.
· Maintain accurate claims records and update the claims management system.
· Assist in investigating claims and preparing reports.
· Follow up on outstanding claims and ensure timely settlement.
· Provide excellent customer service by responding to client queries professionally.
Requirements
· Grade 12 Certificate.
· Diploma in Insurance or a related field.
· 1–2 years' experience in claims handling or a similar role.
Skills and Competencies
· Strong analytical and problem-solving skills.
· Excellent customer service and communication skills.
· Attention to detail and accuracy.
· Good organizational and record-keeping skills.
· Proficiency in Microsoft Office applications.
· Ability to work independently and as part of a team.
High level of integrity, confidentiality and professionalism
