Sales and Administration Officer (Insurance)
Location: Lusaka
Employment Type: Full-Time
We are seeking a motivated, organized, and customer-focused Sales and Administration Officer to join our growing insurance team. The successful candidate will play a key role in driving sales, delivering excellent customer service, and providing efficient administrative support to ensure smooth day-to-day operations.
Key Responsibilities
- Promote and sell insurance products to new and existing clients.
- Identify prospective customers and generate new business opportunities.
- Build and maintain strong relationships with clients.
- Prepare quotations, policy documents, and renewal notices.
- Process new business applications, policy amendments, and claims documentation.
- Maintain accurate customer records and filing systems.
- Handle customer inquiries professionally, both in person and via phone/email.
- Prepare sales reports and administrative documentation.
- Support the branch or office with general administrative duties.
- Ensure compliance with company policies and insurance regulations.
Qualifications and Experience
- Diploma or Bachelor's degree in Business Administration, Marketing, Insurance, Finance, or a related field.
- Minimum of 2 years' experience in sales, administration, or the insurance industry is an added advantage.
- Strong communication and interpersonal skills.
- Excellent customer service orientation.
- Good organizational and time management skills.
- Proficiency in Microsoft Office applications.
- Ability to work independently and meet sales targets.
Key Competencies
- Sales and negotiation skills.
- Administrative and record-keeping skills.
- Attention to detail.
- Problem-solving ability.
- Professional integrity and confidentiality.
- Team player with a positive attitude.
What We Offer
- Competitive salary.
- Performance-based incentives.
- Professional development opportunities.
- Supportive and dynamic work environment.
How to Apply
Interested candidates should submit their application letter, detailed CV, and copies of relevant qualifications to info@fairfundcapital.com by 14th August 2026.
Only shortlisted candidates will be contacted.
Join our team and help provide insurance solutions that protect what matters most.
