Reports To: Head of Operations/CEO
About Us
We are a Non-Bank Micro Finance Company in Zambia, seeking an experienced and
dynamic HR Generalist to join our team.
Job Summary
The HR Generalist will run day-to-day human resource functions across the entire employee
lifecycle. The ideal candidate ensures full corporate compliance with Zambian labor statutes,
coordinates recruitment, processes local benefits, and fosters a productive work
environment.
Key Responsibilities
● Legal Compliance: Align all company employment policies, disciplinary actions, and
terminations in line with the Zambian Employment Code Act, 2019.
● Statutory & Payroll Support: Coordinate employee records with the finance team to
guarantee timely compliance with NAPSA, NHIMA, PAYE, and Workers'
Compensation (WCFCB).
● Recruitment & Hiring: Manage end-to-end local hiring, draft employment contracts,
and run complete onboarding programs.
● Employee Relations: Manage employee grievances, chair internal disciplinary
committees, and document local labor dispute hearings.
● Leave & Welfare: Track statutory leave balances including annual, sick, maternity,
paternity, and mandatory compasionate leave.
● Workplace Policies: Implement workplace codes of conduct covering health, safety,
wellness, and anti-harassment standards.
Requirements & Qualifications
● Professional Registration: Must be a paid-up member of ZIHRM with a current,
valid practicing license.
● Education: Degree or Diploma in Human Resource Management, Industrial
Relations, or Business Administration.
● Experience: 1-2 years of progressive HR experience within Zambia.
● Sector Advantage: Prior HR experience working within the Mining industry or the
Non-Banking Financial Services (NBFI) sector is an added advantage.
● Legal Knowledge: Strong working knowledge of the Employment Code Act of
2019 and the Industrial and Labour Relations Act.
● Tech Skills: Proficiency with MS Excel and local HRIS or payroll systems.
