Sales and Administration Officer

Mzikenge Enterprises Ltd • Full-time • Lusaka, Lusaka, Zambia • ZMW 3k - ZMW 4k / month • 2h ago

Overview

A Sales and Administration (Sales & Admin) role supports both the sales team and general office operations. It blends customer-facing responsibilities with internal administrative tasks to ensure seamless business processes.

Key Responsibilities

Sales Support Duties

Process and verify sales orders, ensuring accuracy in pricing
Prepare sales quotations, proposals, contracts, and monthly sales reports.
Coordinate with logistics and monitor deliveries.
Assist with promotional activities, trade shows, and sales-related events.
Track sales targets and support the team in meeting performance goals.

Administrative Duties

Schedule meetings and manage calendars for the sales
Organize and maintain sales documentation (contracts, purchase orders, correspondence).
Handle customer inquiries, complaints, and follow-ups to ensure satisfaction.
Perform clerical tasks such as invoicing, payroll processing, and inventory checks.
Conduct data entry, maintain accurate records, and support office operations.

Required Skills

Organizational skills for managing multiple tasks and documentation.
Attention to detail to ensure accuracy in orders, invoices, and records.
Communication skills for liaising with clients and internal teams.
Time management to meet deadlines in a fast-paced environment.
Customer service orientation to maintain positive client relationships.

Typical Qualifications

Certificate or Diploma o Sales, Marketing, or related fields.
Experience with CRM systems (e.g., Salesforce, HubSpot).
Proficiency in MS Office (Excel, Word, PowerPoint).
Prior experience in sales support or administrative roles is often preferred.

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