We at MTN Zambia are a purpose and value-led organization.
At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!
Job Title: Indirect Sales Coordinator- Northern Region
Under the supervision of the SME Manager & Indirect Sales Northern, below are the Key Job Responsibilities;
- Delivers on agreed Indirect sales Monthly target through Indirect Channels (Service Centre’s/Connect & Container/TSE’s). Targets apportioned as per geographical and store location;
- Engages co-operatives and Associations for push on GA (SME sim cards) and activate GA Voice offers;
- Delivers on agreed Home Broadband targets (5G Leases/4G/Mifi) as per cascaded targets to Leads/DSA’s and offers to be activated on;
- Ensures frequent and consistent training for Team leads and SC Sales agents on MTN SME Products;
- Ensures compliance with all client documentation for on-boarding and submit to Backoffice for migration and filling;
- Ensures consistent and proactive engagements with Back-office controllers on validation of activated sales and reporting;
- Proactively Schedules of activations in business areas and Work in collaboration with other commercial unit (S&D, Marketing & Fintech) for any market storms;
- Ensures profitability by maximizing costs/benefit ratios;
- Identifies opportunities to generate additional revenue;
- Participates in the reporting of the Sales;
- Grows revenue portfolio for SME products;
- Reports on an ad hoc basis on specific projects, as required;
- Any other responsibilities or tasks as maybe assigned by management.
Candidate Requirements
- Grade 12 Certificate with 5 credits or better of which English and Mathematics are a must;
- Minimum of Degree or equivalent professional Diploma in Business Administration, Marketing or a related field;
- A minimum of 3 years of relevant work experience, preferably in the telecom or sales sector;
To apply, please email your cover letter, CV, and copies of your qualifications to jobs.ZM@mtn.com. Ensure the subject line includes the title of the position you are applying for.
Candidates are mandated to answer the below on their cover page to the hiring Manager.
Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)
- Lead with Care
- Can-do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
Hand delivered applications will not be accepted. The closing date for accepting applications is
16th September 2025.
Note: that only shortlisted candidates will be contacted.
