Customer and Media Coordinator

DBK Management Consulting Limited • Full-time • Lusaka, Zambia • 2w ago

About Us: We're seeking a highly motivated and customer-focused individual to join our team as a Customer & Media Coordinator. If you have a passion for delivering exceptional customer service, creating engaging content, and managing social media platforms, we'd love to hear from you Key Responsibilities:

Maintain and update website content
Manage social media profiles and create engaging content
Coordinate external advertising campaigns
Handle customer calls and emails
Compile and submit customer service reports
Perform ad-hoc duties as assigned

Requirements:

Minimum Grade 12 Certificate
Degree or Diploma in Communications, Marketing, or Public Relations
Certificate of medical fitness
1-3 years of experience in customer service or public relations
Experience in social media management and content creation is highly preferred

Skills and Abilities:

Digital literacy
Report writing
Verbal and written communication
Organizational skills
Customer focus
Time management
Creativity
Analytical thinking
Problem-solving

What We Offer:

Competitive salary and benefits package
Opportunity to work with a dynamic and growing team
Professional development and growth opportunities

How to Apply: If you're a motivated and customer-focused individual who meets the requirements, please submit your application, including your resume and cover letter.