ADMIN CLERK (RECEPTION AND PRE-ANALYTICAL)
THIS POSITION IS PERMANENT
THE POSITION WILL BE BASED AT THE LUSAKA MAIN LABORATORY
Key Competency Requirements:
Grade 12 certificate
Minimum one year working experience in the healthcare industry
Must have experience working with cash and point of sale machines
Must have data entry experience
Must be computer literate
Ability to communicate effectively
Must have good telephone etiquette
Must be customer oriented with good interpersonal skills
Ability to work in a pressurized environment
Attention to detail and Maintain Confidentiality
Key Responsibilities:
Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/sites.
Processes sample registration (“logging”) and queries according to set standard operating procedures.
Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals, colleagues and clients.
Receives payments from patients and ensures banking of monies in accordance with relevant standard operating procedures.
To apply, please send your CV, copy of Identity document, copy of any qualifications, and cover letter via email to venna.belemu@cerbalancetafrica.com
Applications Close 17 hours Friday 19th September 2025. No late applications will be considered. Applications missing documents will not be considered. Candidates must avail themselves for background checks, police clearance and interview. Should you not receive any communication by 31st October 2025 please consider your application unsuccessful.
