At MTN Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.
Our commitments go beyond organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.
Job Title: IT Team Support – Quality Assurance
The key responsibilities for this role include but not limited to the following:
Develop and execute test plans – Create detailed test scripts, plans, and cases for new product development and enhancements.
- Collaborate with Application Engineers – Define test conditions and investigate product failures.
- Ensure timely completion of test assignments – Meet deadlines and resolve defects in collaboration with engineering
teams.
- Analyze user requirements – Review for clarity, completeness, and testability.
- Evaluate vendor packages – Assist in assessing and implementing third-party software releases.
- Test system compatibility – Confirm new features work with existing systems and interfaces.
- Engage with customers – Provide technical insights and support on active projects.
- Problem-solving and analysis – Conduct investigations and apply analytical thinking to resolve issues.
- Document and support audits – Write comprehensive test documentation and support project audits.
- Interpret technical designs – Understand and explain complex business and technical designs.
- Innovate and improve processes – Develop new methodologies and stay updated with evolving technologies.
Candidate Requirements
- Grade 12 certificate with 5 credit or better of which English and Mathematics are a must
- Bachelor’s degree in IT/Software Engineering or related discipline
- Understanding of Software Development: Knowledge of SDLC and STLC.
- Programming Knowledge: Strong understanding of Python, Java.
- Testing tools knowledge: Strong understanding of API, Load, Functional and test Management tools such as JMeter, Postman, JUnit, Jira
Women are strongly encouraged to apply
Send your application to: jobs.zm@mtn.com
Candidates are
mandated to answer the below on their cover page to the hiring Manager.
Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why?
(limit 250 words)
- Lead with Care
- Can-do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
Hand delivered or posted applications will not be accepted and the
closing date for accepting applications is
29th September 2025
Note: that only shortlisted candidates will be contacted.
