We at MTN Zambia are a purpose and value-led organization.
At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!
Job Title: LEAD AGENTS
Responsibilities:
- Drive SIM and Device Registration: Actively manage and execute SIM registration and device management initiatives in the field.
- Lead Field Sales Operations: Spearhead sales activities in assigned territories, achieving and exceeding set targets.
- Recruit and Manage Teams: Take charge of CHAMP recruitment, training, and daily performance management.
- Supervise Agent Networks: Oversee and motivate a network of Super-Agents to maximize their productivity and sales output.
- Optimize Sales Points: Drive the monetization and performance of container, brick & mortar, and other sales outlets.
- Uphold Brand Standards: Ensure all field activities and points of sale adhere to MTN's branding guidelines, enhancing brand visibility and reputation.
Candidate Requirements:
- A minimum of a Diploma in Business Administration, Sales, Marketing, or a related field.
- A full Grade 12 certificate is mandatory.
- At least 1-2 years of hands-on experience in a sales-driven role, with a verifiable track record of meeting or exceeding targets.
- Previous experience in a team lead, supervisory, or field coordinator capacity is a distinct advantage. This includes experience in motivating a team, managing performance, or training others.
- Must be between 20-25 years old.
Walk-In Interview Details:
We are holding open interviews for this position. Interested and qualified candidates are invited to attend in person.
- Date: Friday, 17th October 2025
- Time: 08:00 hrs to 17:00 hrs
- Venue: MTN Head Office, Zambezi Road.
What to Bring:
- A detailed Curriculum Vitae (CV)
- Copies of your academic and professional certificates
Training:
Successful candidates will be expected to commence training on Tuesday, 21st October 2025.
