Job Summary
As Front Desk Operators you will be responsible for welcoming guests, handling inquiries, ensuring smooth operations and Processing payments among many other duties.
Key Responsibilities:
- Welcoming and greeting guests in a friendly and professional manner
- Coordinating with other departments for smooth operations.
- Providing accurate information about the products and services offered.
- Processing payments, issue invoices, and manage cash/card transactions.
- Ensuring compliance with company policies and systems.
- Maintaining a clean and organized front desk area.
- Addressing guest concerns and resolving issues promptly.
Minimum Requirements:
- Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA)
- 2 years proven experience in an administrative role or front desk operations within the hospitality industry.
- Strong organizational and multitasking skills.
- Strong problem-solving abilities and attention to detail.
- Excellent Interpersonal Skills.
- Proficiency in Microsoft Office.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
Interested candidates should send their CV and Credentials to fasterjobrecruitment00@gmail.com by . Only shortlisted candidates will be contacted
