To drive business growth for EQWPE Clothing Limited by identifying sales opportunities, acquiring and maintaining customer relationships, promoting company products, and consistently achieving agreed sales targets.
Immediate Supervisor: Director - Administration
Key Responsibilities
- Identify customers and markets
- Conduct sales visits
- Maintain client relationships
- Prepare sales reports
- Meet revenue targets
Key Performance Indicators (KPIs)
- Sales Target Achievement
- The employee shall actively promote and sell the Company’s products and is expected to achieve a minimum monthly sales target.
- Customer Acquisition
- The employee shall identify and secure new customers and business opportunities to expand the Company’s client base.
- Customer Relationship Management
- The employee shall maintain positive relationships with customers and encourage repeat purchases and customer loyalty.
- Product Promotion and Marketing
- The employee shall actively promote the Company’s products through direct sales, marketing activities, and customer engagement.
- Sales Reporting and Record Keeping
- The employee shall maintain accurate records of sales, customer interactions, and leads, and submit reports as required by management.
- Professional Conduct and Representation
- The employee shall represent the Company professionally, maintain high standards of customer service, and comply with all Company policies and procedures.
Requirements:
- Diploma or certificate in Marketing, Sales, Business Administration, or a related field, or equivalent practical experience.
- Previous experience in sales, marketing, retail, or customer service is an added advantage.
- Ability to communicate effectively with customers and promote products.
- Basic knowledge of sales techniques and customer engagement.
- Ability to work towards sales targets and performance goals.
- Basic knowledge of record keeping and reporting.
- Must demonstrate professional conduct, honesty, and reliability.
Competencies and Skills Required:
- Sales and Negotiation Skills – Ability to persuade customers and close sales effectively.
- Communication Skills – Ability to clearly communicate product information and interact professionally with clients.
- Customer Service Skills – Ability to build and maintain positive relationships with customers.
- Marketing and Product Promotion Skills – Ability to promote products and increase brand visibility.
- Time Management – Ability to organize work activities and manage time efficiently to achieve targets.
- Problem-Solving Skills – Ability to respond to customer concerns and provide appropriate solutions.
- Teamwork and Collaboration – Ability to work cooperatively with other staff members and departments.
- Digital Communication Skills – Basic ability to use social media, messaging platforms, or digital tools for customer engagement.
Personal Attributes Required for Appointment:
- Highest standards of ethics and integrity.
- Honest and trustworthy.
- Proactive and resourceful.
