Territory Sales Manager

Brand Orbit Company • Full-time • Lusaka, Lusaka, Zambia • 9h ago

The Territory Sales Manager is responsible for driving sales growth, expanding market share, and managing customer relationships within an assigned geographical territory. The role involves developing and executing territory sales strategies, identifying new business opportunities, managing key accounts, leading field sales activities, and ensuring the achievement of sales targets. The Territory Sales Manager also provides leadership to the sales team, monitors market trends, and collaborates with cross-functional departments to maximize business performance and customer satisfaction.

Key Responsibilities

Develop and implement territory sales strategies to achieve revenue and profitability targets.
Manage and grow sales within the assigned territory through effective customer acquisition and retention.
Identify and develop new business opportunities, distributors, dealers, and strategic partners.
Build and maintain strong relationships with key customers, wholesalers, retailers, and distributors.
Lead, coach, motivate, and monitor the performance of Territory Sales Representatives and field sales teams.
Set sales targets and monitor performance against key performance indicators (KPIs).
Conduct regular market visits to assess customer needs, competitor activities, and market trends.
Analyze sales data and prepare sales forecasts, budgets, and performance reports.
Ensure product availability, visibility, merchandising, and promotional execution across the territory.
Collaborate with marketing teams to implement promotional campaigns and product launches.
Negotiate pricing, contracts, and commercial agreements with customers and distributors.
Resolve customer complaints and ensure high levels of customer satisfaction.
Monitor inventory levels and coordinate with supply chain and logistics teams to ensure timely product delivery.
Ensure compliance with company sales policies, pricing guidelines, and ethical business practices.
Prepare weekly, monthly, quarterly, and annual sales reports for management.
Represent the company at trade exhibitions, customer meetings, and industry events.

Education Profile

A Master's Degree in Business Administration (MBA), Marketing, or Sales Management is an added advantage.
Professional certifications in Sales Management, Marketing, Customer Relationship Management (CRM), or Business Development are highly desirable.

Experience

Minimum of 5 years of progressive experience in sales, business development, account management, or territory management.
At least 2 years of experience in a supervisory or managerial sales role leading field sales teams.
Proven track record of consistently achieving or exceeding sales targets and revenue growth.
Experience managing distributors, wholesalers, retailers, and key accounts within a designated territory.
Strong knowledge of route-to-market strategies, channel management, and trade marketing.
Experience in FMCG, pharmaceuticals, telecommunications, manufacturing, consumer goods, automotive, banking, or related industries is highly preferred.
Demonstrated experience in sales forecasting, budgeting, pipeline management, and market analysis.
Experience using CRM systems (e.g., Salesforce, Microsoft Dynamics, HubSpot) and Microsoft Office applications, particularly Excel and Power BI.
Experience negotiating commercial agreements and managing customer relationships at multiple organizational levels.
Valid driver's license and willingness to travel extensively within the assigned territory.