Twalumba Resort and Hotels – We're Hiring!
1. Front Desk Operators
Position: Front Desk Operator (Full time and Internship)
Location: Twalumba Resort and Hotels
Twalumba Resort and Hotels is looking for friendly, professional, and customer-focused Front Desk Operators to join our team.
Key Responsibilities
- Welcome and attend to guests.
- Handle reservations, bookings and guest inquiries.
- Process payments and maintain accurate records.
- Respond to guest requests promptly and professionally.
- Coordinate with housekeeping and other departments to ensure excellent guest service.
Requirements
- Certificate or Diploma in Hospitality, Tourism, Business Administration, or a related field.
- Previous front office experience is an added advantage.
- Excellent communication and interpersonal skills.
- Computer literacy.
- Ability to work shifts, weekends, and public holidays.
2. General Workers
Position: General Worker
Location: Twalumba Resort and Hotels
We are seeking hardworking and reliable General Workers to support the daily operations of our resort.
Key Responsibilities
- Maintain cleanliness of the resort premises.
- Assist with landscaping, loading, and general maintenance duties.
- Support various departments as required.
- Ensure a clean, safe, and welcoming environment.
Requirements
- Grade 12 Certificate.
- Physically fit and able to perform manual tasks.
- Honest, dependable, and willing to work flexible hours.
- Previous experience in a similar role is an added advantage.
3. Bartenders
Position: Bartender
Location: Twalumba Resort and Hotels
We are looking for energetic and experienced Bartenders who are passionate about delivering exceptional customer service.
Key Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages.
- Maintain cleanliness of the bar area.
- Monitor stock levels and report shortages.
- Process customer orders efficiently.
- Ensure responsible service of alcohol.
Requirements
- Certificate in Food & Beverage or Hospitality is an added advantage.
- Previous bartending experience preferred.
- Excellent customer service and communication skills.
- Ability to work under pressure.
- Flexible to work evenings, weekends, and holidays.
4. Housekeepers
Position: Housekeeper
Location: Twalumba Resort and Hotels
Twalumba Resort and Hotels is inviting applications from dedicated Housekeepers committed to maintaining the highest standards of cleanliness and guest comfort.
Key Responsibilities
- Clean guest rooms, bathrooms, and public areas.
- Replace linens and replenish room supplies.
- Report maintenance issues promptly.
- Ensure all assigned areas meet hotel cleanliness standards.
Requirements
- Grade 12 Certificate.
- Previous housekeeping experience is an added advantage.
- Attention to detail.
- Good organizational and time management skills.
- Ability to work independently and as part of a team.
5. Zipline Operator
Position: Zipline Operator
Location: Twalumba Resort and Hotels
Are you adventurous, safety-conscious, and passionate about creating memorable guest experiences? Join our team as a Zipline Operator.
Key Responsibilities
- Conduct safety briefings for guests.
- Inspect and maintain zipline equipment before each operation.
- Ensure all safety procedures are followed.
- Assist guests with harness fitting and equipment use.
- Monitor zipline activities and respond appropriately to emergencies.
- Maintain accurate operational and safety records.
Requirements
- Grade 12 Certificate.
- Training or certification in adventure activities, outdoor recreation, first aid, or occupational safety is an added advantage.
- Physically fit and comfortable working at heights.
- Strong communication and customer service skills.
- Ability to remain calm and make sound decisions under pressure.
How to Apply
Interested candidates who meet the above requirements are invited to submit:
- An application letter indicating the position being applied for.
- A detailed Curriculum Vitae (CV).
- Copies of academic and professional qualifications.
- A copy of a valid National Registration Card (NRC).
Only shortlisted candidates will be contacted.
