ABOUT DIGITAL OFFICE SOLUTIONS LIMITED
Digital Office Solutions Limited (DOS) is a technology solutions company providing ICT systems integration, infrastructure, business applications and automation solutions to organisations across Zambia.
We are seeking a Technology & Solutions Manager to lead solution design and delivery, supervise IT staff and support business growth through high-level technical client engagements. The role requires a balanced understanding of ICT systems integration and business application development, together with practical leadership and strong presentation skills.
KEY RESPONSIBILITIES
Solution Design and Client Engagement
- Assess client requirements and design technology solutions aligned with their business objectives.
- Lead solution architecture across ICT infrastructure, business applications and system integrations.
- Prepare and deliver technical proposals, presentations and demonstrations to CEOs, directors and other senior decision-makers.
- Explain solution benefits, costs, implementation requirements and technical risks clearly.
- Support the Sales and Tender teams with technical specifications, compliance responses, solution designs and project estimates.
- Engage technology partners and vendors to evaluate solutions and support business opportunities.
ICT Systems Integration
- Oversee the implementation and support of networking, servers, storage, virtualisation, cybersecurity and related ICT solutions.
- Lead complex integration assignments and the resolution of critical technical issues.
- Review equipment specifications, configurations, testing procedures and handover documentation.
- Ensure installations meet client requirements and appropriate performance, security and quality standards.
Business Applications and Automation
- Guide the design, development, testing, deployment and support of business applications.
- Translate business processes and client requirements into clear deliverables and acceptance criteria.
- Review application designs, databases, APIs and integrations for suitability, reliability and security.
- Oversee business process automation and integration between applications and ICT infrastructure.
- Ensure applications are appropriately tested, documented and prepared for user adoption.
Staff Supervision and Project Delivery
- Supervise IT staff, allocate work and monitor performance.
- Manage project schedules, resources and delivery quality across infrastructure and application assignments.
- Provide practical technical guidance, mentor staff and identify training needs.
- Coordinate with Operations on procurement requirements, logistics and project resources.
- Maintain technical documentation and provide progress reports to the COO.
- Identify delivery risks early and take action to resolve them.
QUALIFICATIONS AND EXPERIENCE
- Degree in Information Technology, Computer Science, Engineering or a related discipline, or equivalent relevant professional experience.
- At least five years of relevant experience in technology solutions, with experience across ICT systems integration and business application development.
- Demonstrated experience supervising IT staff and managing technology projects.
- Strong understanding of networking, servers, storage, virtualisation and cybersecurity.
- Practical knowledge of application development lifecycles, databases, APIs, testing, deployment and system integration.
- Ability to review solution designs and assess deliverables across both infrastructure and application projects.
- Proven experience preparing technical proposals and presenting solutions to senior client stakeholders.
- Experience supporting tenders and working with technology vendors will be an advantage.
- Relevant technical or project management certifications will be an added advantage.
KEY ATTRIBUTES
- Strong technical judgement and a practical approach to solving complex problems.
- Confident presentation skills and the ability to explain technology in business terms.
- Effective leadership, organisation and accountability for delivery.
- Ability to balance client engagements, hands-on technical work and staff supervision.
HOW TO APPLY
Send your CV and cover letter to:
[email protected]
Email Subject: Technology & Solutions Manager
Your cover letter should briefly outline your experience in systems integration, business application development, IT staff supervision and presentations to senior decision-makers.
APPLICATION DEADLINE: SUNDAY, 22 NOVEMBER 2026
Shortlisted candidates will complete a practical assessment and deliver a brief solution presentation as part of the interview process.
