Job Purpose
The principal purpose of this role is to conduct preventative and corrective maintenance (electronic
and electrical) on all toll collection equipment, and traffic management peripherals within the toll plaza;
do recordkeeping of such maintenance and report any serious and malicious damage to any
equipment or buildings to head of department.
The job specifications are:
Problem-solving skills
Excellent time management skills
A. Essential Duties & Responsibilities:
1. Ensure that all TCE systems are adequately maintained as per procedures and client
requirements.
2. Conduct daily and monthly inspections of all toll collection equipment, traffic management
peripherals within the toll plaza, validation cameras and treadle reports.
3. Analyze and resolve technical issues and respond to queries timeously.
4. Ensure that all system support requests are attended to and recorded timeously through the
prescribed methods.
5. Oversee and manage new equipment installations, replacement of old equipment and repairs in
accordance with regulatory guidelines and company procedure.
6. Report all incidents in the prescribed manner.
7. Keep record of all inspections in the prescribed manner and submit reports timeously to
management.
8. Provide support and assistance to other departments as and when required to ensure customer
service satisfaction and efficiency.
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9. Coordinate with operational/technical departments to provide guidance on performance and
execution of duties within the TCE environment.
10. Maintain relationships with stakeholders (internal/external) in order to effectively deliver technical
advice and meet expectations
11. Compile and submit ad hoc reports as required by Management.
12. Keep record off all company tools and ensure that tools are kept in a good and clean working
order.
13. Keep all TCE asset registers updated in accordance with company procedure.
14. Monitor and keep record of all TCE equipment and ensure that adequate spares are kept on site.
15. Assist with procurement of tools and spares as required.
16. Ensure all health, safety and security policies and procedures are always followed.
17. Comply with all rules, regulations, policies and procedures of the Company.
18. Ensure that all equipment will be in good working order to ensure the Company can comply with all
contractual obligations.
19. To perform overtime and standby duties as required.
B. Physical Demands & Work Environment:
The daily physical demands are those required to work on the route, inside, outside and on top of
buildings/ladders.
The Technician must be able to work in tunnels underground.
The Technician must be able to work at heights.
The Technician must drive a motor vehicle according to standards on public roads.
A regular amount of overtime and standby duties to be performed.
The work environment characteristics are those encountered on a typical highway and at the toll
road environment, as well as at office buildings.
The work is performed inside and outside buildings.
C. Required competencies to meet the job outcomes:
Fluent in English
Excellent communication skills (written & oral)
Interpersonal relationship skills
Self-management
Expert knowledge of electronics and wiring
Expert knowledge of validation cameras
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Excellent fault-finding skills
Good electronic installation skills
Good knowledge of electricity
Planning and follow through of maintenance activities
Good computer literacy skill
Good data analysis skills
Attention to detail
D. Minimum requirements:
Education & Experience (minimum requirements to perform the job):
Grade 12 Certificate
Technical Diploma in Electronics (or any related further qualification)
At least 3 to 5 years related experience
In-depth knowledge of processes and rules together with the MIS Electronic Toll Collection System
Understanding of relevant procedures such as: Environmental, health and safety, compliance and
good housekeeping practices Procedure manuals, Understanding of Supervisory
responsibilities/functions
Member of the EIZ or Member of the EIZ or Affiliation to a relevant professional body
This Job Specification indicates only the main duties and responsibilities of the position and therefore
is not intended as an exhaustive list.
TENURE
The position is on a fixed Term renewable contract.
APPLICATION DETAILS AND PROCESS
Candidates who meet the above stated Qualifications and Experience must apply to: -
The Managing Partner
DBK Management Consulting Limited
Lusaka, Zambia
Applications should be submitted online via the recruitment portal.
To submit your application, URL on the job posting for Electronic Technician and fill in all the
required fields.
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No paper-based applications will be considered for the application process.
The applicants should include: -
A Letter of application, Curriculum Vitae and Certified copies of all qualifications and
certificates.
Names and addresses of three (3) referees, two (2) of whom must be professional
authorities in relevant fields.
