Purpose
Family Legacy (FL) is a faith-based organization that exists to glorify God by equipping children in Zambia to live out their God-given potential. Since 2000, Family Legacy Missions Zambia (FLMZ) has been transforming the lives of vulnerable and orphaned children through three core programs: Camp Life, the Tree of Life Children’s Village, and the Legacy Academies using for key pillars of our ministry – academic, emotional, spiritual and physical.
The Media Officer supports Family Legacy’s Marketing and Communications department to achieve objectives set out in the communications strategy by capturing key moments and delivering captivating, polished photos and videos on time. The Media Officer is responsible for creative development of communications and marketing products for effective donor and public engagement; and documenting key internal and external activities to strengthen FLMZ’s brand.
The role creates compelling visual content for FLMZ that enhances the visibility, knowledge and awareness of the organisation and supports fundraising efforts. This involves developing content that aligns with Family Legacy’s mission, vision, and strategic objectives.
Child Safeguarding
Family Legacy Missions Zambia is committed to the highest standards of child safeguarding and the protection of vulnerable individuals. We maintain a zero-tolerance policy for all forms of abuse, exploitation, or harm. Our recruitment processes reflect this commitment and include rigorous background checks, reference verification, and safeguarding-focused assessments. All successful candidates will be required to adhere to FLMZ’s Child Safeguarding Policy, Code of Conduct, and safeguarding values to ensure that every child and young person in our care is safe, respected, and protected at all times.
Roles and Responsibilities
1. Communications and Visibility (50%)
- Collecting and packaging audio-visual content that shows the impact and value of FLMZ programmes. This includes interviewing children and beneficiaries of FLMZ.
- Timely submission of photos, videos and creative material that supports impact, human-interest and success stories; case studies; best practices; beneficiary profiles; and other content for multiple platforms, such as the website, newsletters, social media, informational materials, and email marketing and fundraising campaigns.
- Manage requests for creation and production of audio-visual content based on FLMZ’s marketing and communications priorities and strategies, including support to campaigns and high-level events as needed.
- Create compelling and engaging digital and audio-visual content such as profiles, interviews, long and short videos, b-roll, animations, photos, podcasts, infographics and other materials.
- Oversee creative and media projects from the initial proposal through to dissemination, including script and storyboard development, sourcing visuals, editing and approvals.
- Develop creative and effective ways to improve marketing and communications products, including selecting colours, fonts, photographs, layouts, and other design elements to communicate creative concepts.
- Design visual concepts using graphic design tools and software.
- Take high-quality photos and videos of programme and sponsorship events, including determining desired images, compositions, settings, and lighting to achieve desired results.
- Manage photo and video archives and organise footage.
- Communicate with photo and video subjects to put them at ease, encourage them and direct them.
- Arrange still life objects, products, scenes, props and backgrounds.
- Ensure that informed consent is secured for all interview, photo and video subjects.
- Attend editorial and team meetings, follow the editorial calendar, and collaborate with other members of the marketing and communications team to ensure timely delivery of content.
- Ensure all content adheres to FLMZ’s child protection and safeguarding policy.
- Maintain the dignity and value of all children, beneficiaries and staff featured in content.
- Stay updated with industry trends and best practices.
- Operate, maintain, and keep inventory of studio equipment.
- Align content to biblical principles and to FLMZ’s statement of faith and Philosophy of Ministry.
2. Donor Communication (30%)
- Ensure that FLMZ key messaging for donors is integrated in all content and materials.
- Support the communication with donors through production of visual content according to timelines for deliverables.
- Support improving the dialogue between the donor, the children and the community through producing quality visual and creative content.
3. Capacity Building (20%
- Support capacity building of FLMZ staff in basic communication, basic video and photography, impact reporting, Most Significant Change technique and other tools and skills.
- Support children to participate in communication programmes at their level.
Qualifications
Education:
- Degree in Marketing, Audio-Visual Production, Communications, Media Studies or related field.
- Minimum 2 years’ experience in media production and communications, preferably in a faith-based and child-focused NGO context.
Experience:
- Proven record of excellent photography and videography demonstrated in a professional portfolio.
- Experience with social media content creation, photo and video editing, and graphic design required.
- Experience in website management an advantage.
- Demonstrated experience in developing creative concepts, writing scripts and directing video stories.
- Experience in supervising a multi-person audio-visual production team.
- Excellent grasp of written and spoken English.
- Experience with digital storytelling using mobile phone photography and videography.
- Proficient with creative and digital tools for photo and video editing and graphic design, such as Adobe Creative Suite.
- Knowledge of children’s rights, key international agreements and conventions.
- Experience with social media management, website management, photo and video editing, and graphic design is an advantage.
Skills and Competencies:
- Pays particular attention to details.
- Promotes innovation and learning amongst team members to achieve goals.
- Communications clearly and effectively both verbally and written.
- Gains, develops and retains credibility for personal relationships with others and job performance.
- Ability to work well with others in a multi-disciplinary and cross-cultural environment.
- Ability to work effectively with others on a team and independently, especially under pressure.
- Excellent listener who understands and shows sensitivity to the needs of others/other programmes.
- Adhere to deadlines.
- Responds positively to critical feedback and offering points of view.
- Solicits feedback from co-workers about the impact of his/her behaviour.
- Must be a Christian and committed to Christian values and Family Legacy’s mission.
- High levels of integrity, accountability, and professionalism.
Performance Indicators:
- Consistent production of engaging photo and video content on a weekly basis.
- Growing FLMZ’s photo and video archives.
- Content calendar implemented according to deadline
- Timely submission of edited and polished content
All FLMZ staff are expected to embody the organization’s core values:
- Integrity: Doing what is right at all times.
- Compassion: Demonstrating Christ-like love for children and communities.
- Excellence: Striving for the highest quality in service delivery.
- Accountability: Stewarding resources responsibly and transparently.
- Faith: Living out the mission through service and commitment to God’s purpose.
How to apply:
- Write and submit a cover letter explaining why you are the best person for the job.
- Attach an updated CV.
