Purpose
Family Legacy (FL) is a faith-based organization that exists to glorify God by equipping children in Zambia to live out their God-given potential. Since 2000, Family Legacy Missions Zambia (FLMZ) has been transforming the lives of vulnerable and orphaned children through three core programs: Camp Life, the Tree of Life Children’s Village, and the Legacy Academies using for key pillars of our ministry – academic, emotional, spiritual and physical.
The Communications Officer supports Family Legacy’s Marketing and Communications department to achieve objectives set out in the communications strategy through developing, disseminating and managing information and resources for effective donor and public engagement; networking with key internal and external groups and contributing to internal communications. The role creates content for FLMZ that enhances the visibility, knowledge and awareness of the organisation and supports fundraising efforts. This involves developing content that aligns with Family Legacy’s mission, vision, and strategic objectives.
Child Safeguarding
Family Legacy Missions Zambia is committed to the highest standards of child safeguarding and the protection of vulnerable individuals. We maintain a zero-tolerance policy for all forms of abuse, exploitation, or harm. Our recruitment processes reflect this commitment and include rigorous background checks, reference verification, and safeguarding-focused assessments. All successful candidates will be required to adhere to FLMZ’s Child Safeguarding Policy, Code of Conduct, and safeguarding values to ensure that every child and young person in our care is safe, respected, and protected at all times.
Roles and Responsibilities
1. Communications and Visibility (50%)
- Collecting and packaging content that shows the impact and value of FLMZ programmes. This includes interviewing children and beneficiaries of FLMZ.
- Produce well-researched content for digital and print publication.
- Timely submission of impact, human-interest and success stories; case studies; best practices; beneficiary profiles; and other content for multiple platforms, such as the website, newsletters, social media, informational materials, videos, and email marketing and fundraising campaigns
- Provide communications and brand management support during public events.
- Support the planning, preparation and implementation of commemoration activities for key child-focused calendar days
- Support implementation of FLMZ social media strategy and digital content calendar.
- Maintain FLMZ’s style guide and key messages in all content produced.
- Ensure all content is fact-checked and verified and that informed consent is secured for all interview, photo and video subjects
- Attend editorial and team meetings, follow the editorial calendar, and collaborate with other members of the marketing and communications team to ensure timely delivery of content.
- Ensure all content adheres to FLMZ’s child protection and safeguarding policy.
- Maintain the dignity and value of all children, beneficiaries and staff featured in content.
- Align content to biblical principles and to FLMZ’s statement of faith and Philosophy of Ministry.
2. Donor Communication (30%)
- Ensure that FLMZ key messaging for donors is integrated in all content and materials.
- Support the communication with donors through contributing to marketing materials as needed.
- Support improving the dialogue between the donor, the children and the community through producing quality content.
3. Capacity Building (20%)
- Support capacity building of FLMZ staff in basic communication, basic video and photography, impact reporting, Most Significant Change technique and other tools and skills.
- Support children to participate in communication programmes at their level.
Qualifications
Education:
- Degree in Journalism, Marketing, Communications, English Language, or related field.
- Minimum 2 years’ experience in communications, preferably in a faith-based and child-focused NGO context.
Experience:
- Proven record of excellent writing demonstrated in a professional portfolio.
- Excellent grasp of written and spoken English, with strong writing and editing skills.
- Experience with digital photography and video.
- Proficiency with software especially writing and publishing programmes, such as Microsoft Office, WordPress, and Google Docs.
- Proficient with creative and digital tools for photo and video editing and graphic design.
- Conversant with AI powered tools such as Canva and Grammarly.
- Knowledge of children’s rights, key international agreements and conventions.
- Experience with social media management, website management, photo and video editing, and graphic design is an advantage.
Skills and Competencies:
- Pays particular attention to details.
- Promotes innovation and learning amongst team members to achieve goals.
- Communications clearly and effectively both verbally and written.
- Gains, develops and retains credibility for personal relationships with others and job performance.
- Ability to work well with others in a multi-disciplinary and cross-cultural environment.
- Ability to work effectively with others on a team and independently, especially under pressure.
- Excellent listener who understands and shows sensitivity to the needs of others/other programmes.
- Adhere to deadlines.
- Responds positively to critical feedback and offering points of view.
- Solicits feedback from co-workers about the impact of his/her behaviour.
- Must be a Christian and committed to Christian values and Family Legacy’s mission.
- High levels of integrity, accountability, and professionalism.
Performance Indicators:
- Consistent production of engaging social media content for Facebook, LinkedIn, Instagram and TikTok.
- Publication of content for FLMZ internal and external newsletters
- Timely submission of quality content
All FLMZ staff are expected to embody the organization’s core values:
- Integrity: Doing what is right at all times.
- Compassion: Demonstrating Christ-like love for children and communities.
- Excellence: Striving for the highest quality in service delivery.
- Accountability: Stewarding resources responsibly and transparently.
- Faith: Living out the mission through service and commitment to God’s purpose.
How to apply:
- Write and submit a cover letter explaining why you are the best person for the job.
- Attach an updated CV.
