About Kusuka Cleaning Services
Kusuka is a fast-growing professional cleaning services company specialising in Mall Cleaning, Post-Construction Cleaning, Office Cleaning, and Move-Out Cleaning. We are committed to operational excellence, compliance, and delivering exceptional service standards across all client sites.
Position Summary
The Site Supervisor will oversee daily cleaning operations at assigned client locations, ensuring service quality, team productivity, and compliance with company standards and Zambian labour regulations. This role requires a hands-on leader who can manage staff, maintain discipline, and ensure client satisfaction.
Key Responsibilities
- Supervise daily cleaning activities at assigned site(s)
- Lead and coordinate cleaning teams to meet service standards
- Ensure tasks are completed according to schedules and checklists
- Monitor quality control and conduct routine site inspections
- Maintain attendance records and manage shift scheduling
- Enforce workplace safety and hygiene standards
- Report operational issues to the Operations Manager
- Ensure compliance with Zambian labour requirements and company policies
- Handle minor disciplinary matters in line with labour regulations
- Maintain cleaning equipment and inventory control
- Serve as the main point of contact for clients on-site
Minimum Requirements
- Minimum 3 years proven cleaning experience (commercial cleaning preferred)
- At least 1 year in a leadership or supervisory role (preferred)
- Strong understanding of cleaning procedures and equipment
- Knowledge of workplace safety standards
- Basic understanding of Zambia labour requirements
- Good communication and leadership skills
- Grade 12 certificate (minimum requirement)
Key Competencies
- Team leadership
- Attention to detail
- Time management
- Conflict resolution
- Client service orientation
- Accountability and reliability
Why Join Kusuka?
- Work with a growing and professional cleaning services brand
- Clear growth path into senior supervisory and operations roles
- Structured and compliant working environment
- Opportunity to lead high-impact commercial contracts
