Position Overview
We are seeking a dynamic and results-driven Branch Manager to lead our Lusaka Business Operations. This role is responsible for overseeing both the operational and commercial performance of the branch, driving sustainable revenue growth, and strengthening the company’s market position. The successful candidate will play a strategic leadership role in identifying and developing key opportunities, particularly within the agriculture and tobacco sectors, while ensuring alignment with overall company objectives.
This is an exciting opportunity for a commercially astute leader with strong business development expertise and a passion for growth.
1. Key Result Areas (KRAs)
- Lead and manage overall Lusaka branch operations and commercial performance.
- Drive revenue growth and ensure achievement of monthly capacity and financial targets.
- Develop and implement strategic plans to enhance branch performance.
- Maintain up-to-date knowledge of Group products and services.
- Strengthen and retain existing client relationships while expanding the client base.
- Work closely with the Managing Director and Regional Vertical Heads to deliver Group objectives.
- Gather, analyze, and share relevant market intelligence to support decision-making.
- Introduce new products and services to clients and enhance existing partnerships.
- Collaborate with various divisions within the Group to ensure seamless service delivery.
- Conduct thorough background and baseline research on prospective clients and opportunities.
2. Business Development
- Identify and secure new business opportunities to drive growth.
- Develop and maintain a strong pipeline of prospects through networking and targeted outreach.
- Build and maintain strategic relationships with key decision-makers.
- Develop compelling proposals tailored to client needs and objectives.
- Participate in pricing strategies to ensure competitiveness and profitability.
- Represent the company at industry events, conferences, and networking platforms.
- Monitor market trends and competitor activity to identify new opportunities.
- Develop and articulate strong Unique Selling Propositions (USPs).
- Present business insights and growth strategies to senior management.
3. Management & Reporting
- Submit accurate and timely monthly progress and performance reports.
- Forecast sales targets and ensure consistent achievement.
- Monitor overall business performance and support deal closure.
- Ensure compliance with vendor listing, prequalification, and related requirements.
- Align branch activities with the company’s strategic goals.
- Lead, mentor, and motivate branch staff to achieve performance objectives.
Key Skills & Competencies
- Strong leadership and team management abilities
- Excellent networking and relationship-building skills
- Proven negotiation and closing skills
- Strategic thinking and commercial acumen
- Strong market and competitor awareness
- Ability to identify and respond to customer needs
- Sales planning and territory management expertise
- Proficiency in CRM systems
- Operational knowledge of logistics
- High level of professionalism and integrity
Education & Experience
- Bachelor’s degree in Commerce, Business Administration, Marketing, or a related field.
- 3–5 years of proven experience in sales, marketing, business development, or branch management.
- Valid practicing licence in the relevant field (where applicable).
Personal Attributes
- Results-oriented and self-motivated
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
- Excellent communication and presentation skills
- High level of initiative and accountability
