Responsibilities
- Manage multiple delinquent accounts for debt collection efforts.
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Handle clients’ questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.
Required Competencies
- Someone who is ready to learn quickly
- Follow instruction, Creative and Confident with excellent communication skills
- Good negotiator, someone who can negotiate and provide solutions to customers.
- Committed to the job and self-driven
- Flexible to work and can work past normal working hours
Qualifications and experience
Diploma in finance, accounting, Business Course or any related field.
At least 1 year experience as a debt collector
Experience with debt collection apps will be an added advantage
Ability to work accurately and independently
Must be a Team Player.
If you meet the minimum hiring requirements for the above position, please email your CV Only and by indicating in the subject area position applied for to nchimunya@shenzhen-keyou.com
