ASSISTANT MANAGER - KITWE OFFICE

INSURANCE BROKERS LTD • Full-time • KITWE • 1d ago

ABOUT THE ROLE

A reputable Insurance Broking company which has been in existence for over 30 years is seeking a dynamic Assistant Manager to lead the Kitwe office (which manages the company’s 2nd largest portfolio). The role combines business development, portfolio stewardship and sales/marketing leadership to protect and grow existing clients and win new business. Applicants must be based in Ndola.

KEY RESPONSIBILITIES

- Own Kitwe branch commercial plan to meet revenue, profitability and market-share targets for the 2nd largest portfolio.

- Ensure portfolio retention, profitability, risk management and high service standards.

- Lead sales and marketing to generate qualified leads and grow cross-sell/up-sell revenue across corporate, SME and retail clients.

- Build and manage strategic insurer and partner relationships; negotiate terms with underwriting/legal support.

- Design integrated marketing campaigns and oversee full sales cycle from prospecting to deal closure.

- Track pipeline, forecasts and KPIs; report branch performance to senior management.

- Recruit, mentor and lead the branch team; enforce sales processes, pricing controls and compliance.

- Monitor market, competitor and regulatory developments to inform branch strategy.

REQUIRED SKILLS & EXPERIENCE

- Must be currently based in Kitwe (mandatory).

- 4–6 years in business development/sales/marketing in insurance broking, carriers or financial services, with ≥2 years in a managerial/team-lead role.

- Proven record winning/managing large corporate clients and meeting targets.

- Strong commercial, negotiation, stakeholder management and analytical skills.

- Hands-on marketing and CRM experience; proficient in Microsoft Office.

- Degree in Insurance & Pensions Management, Business Administration, Marketing, Finance or related field; MBA or professional qualification advantageous.

- Membership or affiliation with relevant insurance/industry associations preferred.

APPLICATION

Send CV and cover letter to recruitment.zm.insurance.brokers@gmail.com with “Assistant Manager Kitwe” in the subject line.