VACANCY ANNOUNCEMENT
Technician – Security Systems
Location: Lusaka, Zambia
Arm Secure Ltd is a leading security solutions provider committed to delivering innovative and reliable electronic security services. We are looking for a skilled, dedicated, and results-oriented Technician to join our Technical Department.
Position Summary
Reporting to the Technical Manager, the successful candidate will be responsible for the installation, programming, maintenance, troubleshooting, and repair of a wide range of electronic security systems for residential and commercial clients while ensuring high-quality customer service and technical support.
Key Responsibilities
The successful candidate will be responsible for:
- Installing and configuring IDS and Paradox alarm systems.
- Installing, programming, and commissioning CCTV systems (Analog and IP), DVRs, NVRs, and remote viewing applications.
- Installing, servicing, and repairing sliding and swing gate motors.
- Installing, energizing, testing, and maintaining electric fence systems.
- Programming alarm panels, sensors, keypads, and remote controls.
- Conducting system testing, fault diagnosis, repairs, and preventive maintenance.
- Installing and maintaining biometric access control systems (ZKTeco and Hikvision).
- Installing and supporting guard monitoring systems.
- Performing network setup, including routers, switches, cabling, and IP addressing.
- Responding promptly to service call-outs, alarm faults, and emergency breakdowns.
- Conducting site surveys and recommending appropriate security solutions.
- Providing user training on installed systems.
- Completing job cards, service reports, and maintaining accurate installation and maintenance records.
- Maintaining tools, equipment, and stock materials.
- Ensuring compliance with health and safety standards.
- Building and maintaining excellent customer relationships through professional service delivery.
- Performing any other duties assigned within the scope of the role.
Minimum Qualifications
- Diploma, Advanced Diploma, or Degree in Electrical, Electronic, or related Engineering.
- Valid practicing licence.
- Additional certifications in security systems installation will be an added advantage.
Experience
Applicants should have practical experience in:
- IDS Alarm Systems.
- Paradox Alarm Systems (programming and troubleshooting).
- CCTV systems (Analog and IP).
- Gate motor installation and maintenance.
- Electric fence installation and maintenance.
- Biometric access control systems.
- Guard monitoring systems.
- Electrical installations.
- Network configuration, including routers, switches, cabling, and IP addressing.
Required Competencies
- Strong technical troubleshooting and diagnostic skills.
- Excellent customer service and communication skills.
- Good computer literacy for system programming and configuration.
- Ability to work independently with minimal supervision.
- Strong problem-solving and analytical skills.
- Physically fit and willing to work at heights and in outdoor environments.
- Reliable, honest, and self-motivated.
- Ability to work effectively as part of a team.
Only shortlisted candidates will be contacted.
Arm Secure Ltd is an equal opportunity employer and encourages applications from suitably qualified candidates.
