Event Planner/ Event coordinator
Location: Events Venue in Lusaka
Job Description:
· Making arrangements for all event activities including weddings , bridal showers , dinner events or parties, special events, meetings or conferences.
· Meet with clients to discuss their décor and even vision and preferences
· Coordinate and oversee event day activities, including setup, vendor arrivals, ceremony, reception, and teardown
· Ensure that all vendors are aware of their responsibilities and timelines
· Communicate with the event party and family members to ensure they are informed and comfortable with the plans
· Handle any unexpected issues or emergencies that may arise during the planning process or on the wedding day
· Ensure that event day runs smoothly and according to the client’s vision
· Provide excellent customer service and ensure client satisfaction throughout the entire décor setup, event planning, and event execution process
· Proactively call existing and potential customers and upsell Event Packages offered.
· Accurately record details of Customer Inbound and Outbound calls.
· Assist with creating Content Videos for our social media [Facebook, Instagram, Tiktok, and YouTube] posting and advertising
· Other Duties as assigned by the General Manager
Requirements:
· Grade Twelve (12) Certificate or its equivalent.
· College courses or Certificate in Functions & Events Management, Or Events Decor, General Hospitality
· 2 – 3 years working in hospitality and events management industry.
· Work experience as a Décor Specialist/Wedding/Event Coordinator or similar role
· Ability to independently think through, manage and solve problems.
· Willingness to work long hours, evenings and on weekends and holidays.
· Ability to manage multiple tasks and priorities and work under pressure
· Excellent communication and interpersonal skills
· Knowledge of wedding traditions and customs
· Proficient in Microsoft Office, Google Docs and event management software
