1. PURPOSE OF THE ROLE
The Human Resource Officer is responsible for implementing and managing SAEA’s human resource functions, ensuring compliance with Zambian labour laws, supporting operational teams with effective manpower management, and fostering a disciplined, productive, and compliant workforce across all SAEA business units and project sites.
2. KEY RESPONSIBILITIES
A. Recruitment & Workforce Planning
Coordinate recruitment for head office, branches, and project sites.
Prepare job adverts, shortlist candidates, and coordinate interviews.
Manage onboarding, induction, and deployment of staff.
Maintain updated organisational structure and staff establishment.
Coordinate medicals, background checks, and contract issuance.
B. Employee Relations & Discipline
Implement and enforce company policies, SOPs, and code of conduct.
Handle disciplinary processes in line with the Employment Code Act, No. 3 of 2019.
Prepare disciplinary notices, warnings, and hearing minutes.
Advise management on labour disputes, grievances, and terminations.
Liaise with Legal Counsel where disputes escalate.
C. Payroll Support & Employee Records
Maintain accurate employee records (contracts, NRCs, TPINs, NAPSA, NHIMA).
Support payroll preparation (leave days, overtime, gratuity, terminal benefits).
Track employee attendance, timesheets, and site registers.
Maintain up-to-date leave schedules and balances.
D. Compliance & Labour Law
Ensure compliance with Zambian labour laws and statutory obligations.
Manage NAPSA, NHIMA, Workers’ Compensation submissions and records.
Prepare documentation for labour inspections and audits.
Support redundancy, retrenchment, and severance processes where required.
E. Training & Performance Management
Coordinate staff training, inductions, and toolbox talks.
Maintain training records and certifications (especially for site staff).
Support implementation of performance appraisals and KPIs.
Identify training needs across departments and projects.
F. Health, Safety & Welfare (Support Role)
Support HSE teams on staff welfare, site compliance, and inductions.
Coordinate issuance of PPE records in collaboration with site supervisors.
Manage employee welfare matters (accommodation, grievances, site conditions).
G. Administration & Reporting
Prepare HR monthly reports (headcount, absenteeism, disciplinary cases).
Maintain HR files (physical and digital).
Draft HR letters: contracts, confirmations, warnings, termination notices.
Support mobilisation and demobilisation of project staff.
3. KEY INTERFACES
Managing Director & Directors
Project Managers & Site Supervisors
Finance & Payroll Team
Legal Counsel / Labour Office
External Recruiters & Training Providers
4. REQUIRED QUALIFICATIONS
Bachelor’s Degree in Human Resource Management, Business Administration, or related field
Membership with Zambia Institute of Human Resource Management (ZIHRM) (mandatory or in progress)
5. EXPERIENCE
Minimum 3–5 years HR experience, preferably in:
Engineering / Construction
Mining support services
Plant hire or industrial environments
Strong experience in handling disciplinary matters and labour compliance.
6. REQUIRED SKILLS & COMPETENCIES
Strong knowledge of Zambian labour laws
Excellent documentation and report-writing skills
High level of confidentiality and integrity
Ability to work under pressure in project environments
Strong interpersonal and conflict-resolution skills
Proficient in MS Excel, Word, and HR record systems
7. PERSONAL ATTRIBUTES
Firm but fair
Highly organised and detail-oriented
Professional and ethical
Strong communication skills
Able to engage both management and site-level staff
8. KEY PERFORMANCE INDICATORS (KPIs)
Timely recruitment and mobilisation of staff
Zero labour law compliance breaches
Reduced disciplinary escalation cases
Accurate HR records and payroll inputs
Improved staff discipline and attendance
