Kwelan is a fast-growing, youth-driven mobility platform redefining car rentals in Zambia. We are looking for a tech-savvy, detail-oriented Marketing & Customer Care Coordinator to join our in-house team and grow with the company.
This role is ideal for a young professional in their twenties who is eager to learn, takes initiative, and is passionate about marketing, customer engagement, and content creation.
Key Responsibilities
- Manage day-to-day customer care and digital communication with clients
- Create, design, and schedule content for social media and digital platforms
- Produce marketing materials, graphics, and artwork using Canva or other design tools
- Support campaigns that drive brand growth, engagement, and online visibility
- Maintain high standards of accuracy and professionalism in all customer-facing interactions
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or a related field
- Proven experience in content creation and graphic design, with a portfolio or examples of previous work
- Strong digital literacy and familiarity with social media tools and online platforms
- Eye for detail, excellent communication skills, and ability to manage multiple tasks
- Teachable, proactive, and ready to thrive in a fast-paced, youth-driven environment
What We Offer
- Competitive salary and benefits
- Career growth with hands-on experience in a growing tech-enabled company
- A supportive, youth-focused work environment
- Training, mentorship, and professional development
We especially encourage women to apply.
How to Apply:
Send your CV and a portfolio or examples of your work to operations@kwelan.com.
