Company Information
FranklinCovey is a global company specializing in performance improvement. We help organizations achieve results that require a change in human behavior. Our expertise is in 6 areas: Leadership, Execution, Productivity, Trust, Sales Performance, Customer and Loyalty. Our mission statement is “We enable greatness in people and organizations everywhere”. We fulfill this mission by hiring “Achievers with Heart”.
Job Summary
The Inside Business Partner (IBP) supports business development and sales efforts through lead generation, client outreach, marketing event coordination, and administrative support. This role also ensures smooth front-office operations while helping grow client relationships and drive revenue opportunities.
Key Responsibilities
Business Development & Sales
- Generate and qualify leads through phone and email outreach.
- Invite clients and decision-makers to marketing events.
- Schedule meetings and follow up on sales opportunities.
- Prepare proposals and manage client accounts.
- Close sales
- Track and report sales activities
Client Relations & Front Office
- Provide a professional and welcoming experience for all visitors and clients.
- Respond promptly to calls, emails, and client inquiries.
Requirements
This position requires a Bachelor’s Degree with preferably 3+ years of sales, and sales support experience.
Work experience must demonstrate organization and customer service/sales skills working with corporate clients in a B2B environment.
Organization skills with high attention to detail and proficiency with Microsoft Office.
Exceptional interpersonal and verbal communication skills and excellent phone skills are required.
We are looking for motivated team players with strong work ethic and the ability to work in a fast paced environment.
Strongly prefer knowledge of Franklin Covey programs and content.
Must have qualifications certified by ZAQA
Application Deadline: 16th Feb, 2026
Send CV and supporting documents to ruth.nalutongwe@franklincoveyzm.com
