PRIMARY ROLE FUNCTIONS
Responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. Responsible for high-level troubleshooting and system security, and ensures repairs are undertaken in accordance with organisational policy and standards. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Prepares progress reports for all work performed.
KEY RESPONSIBILITIES
· Assist in supporting applications
· Carry out Business Analysis
· Manage change process
· Compile documents and carry out Technical Authoring
· Carry out Analysis of data
· Installation of hardware/software
· Conduct Research
· Conduct tests on systems
· Aid in supporting users
Ensure that that database is administered appropriately
MINIMUM QUALIFICATIONS
Grade 12, NQF Level 4
Job related knowledge
6-8 years Knowledge On Relevant Legislation That May Affect the Environment
6 - 8 years Knowledge On Technical Standards
6 - 8 years Knowledge On Comparing Different Products
