Team Lead – Central
Location: Central Region
Department: Operations
Reports To: Regional Manager
About WidEnergy
Women's Initiative for Delivering Clean Energy to Africa (WidEnergy) is a leading provider of off-grid solar energy solutions, delivering affordable electricity access to households and small businesses across Zambia through Solar Home Systems (SHS) and freezers enabled by Pay-As-You-Go (PAYGO) technology.
Position Summary
The Team Lead – Central will be responsible for recruiting, training, supervising, motivating, and supporting a network of sales agents to drive customer acquisition and product sales. The successful candidate will play a critical role in expanding access to clean energy solutions while ensuring sales targets are achieved and customer service standards are maintained.
Key Responsibilities
Agent Recruitment & Development
- Recruit, onboard, and train sales agents within assigned territories.
- Conduct agent assessments and support ongoing capacity building.
- Ensure agents are equipped with the necessary tools, resources, and product knowledge.
Team Leadership & Performance Management
- Supervise and motivate a team of sales agents.
- Set and monitor daily, weekly, and monthly sales targets.
- Conduct field coaching and performance reviews.
- Develop improvement plans for underperforming agents.
Sales & Business Development
- Drive sales performance to achieve and exceed assigned targets.
- Organize market activations, product demonstrations, and community campaigns.
- Identify new business opportunities and expansion areas.
- Build relationships with community leaders and strategic stakeholders.
Inventory & Operational Management
- Manage inventory allocated to the sales team.
- Ensure accurate stock tracking, reconciliation, and reporting.
- Investigate and report stock discrepancies, fraud, or policy violations.
Customer Service & Reporting
- Support agents in resolving customer concerns.
- Collect market intelligence and customer feedback.
- Submit regular performance and operational reports.
Qualifications & Experience
- Diploma or Degree in Business Administration, Marketing, Sales, Management, or a related field.
- Minimum of 2–3 years' experience in sales supervision, team leadership, field sales, or agent network management.
- Proven track record of achieving sales targets and managing teams.
- Strong leadership, coaching, and interpersonal skills.
- Excellent communication and reporting skills.
- Ability to work extensively in the field and travel within assigned areas.
- Experience in renewable energy, FMCG, microfinance, telecommunications, or related sectors will be an added advantage.
How to Apply
Interested candidates should submit their CV and cover letter to hrjobs@widenergyafrica.com with the subject line:
Application – Team Lead – Central
Application Deadline: 28 June 2026
Only shortlisted candidates will be contacted.
