Conference Receptionist
China Civil Engineering Construction Corporation (CCECC) is seeking a highly professional, customer-oriented, and organized Conference Receptionist to support the smooth operation of conferences, meetings, and corporate events.
Location: HEAD OFFICE, LUSAKA ZAMBIA
Employment Type: CONTRACT
Key Responsibilities
- Welcome and register conference delegates, visitors, and guests in a courteous and professional manner
- Manage reception and front-desk activities during conferences, meetings, and corporate events.
- Prepare and serve a variety of beverages, including Chinese tea and specialty coffee drinks.
- Ensure conference rooms, reception areas, and hospitality stations are maintained to the highest standards.
- Coordinate meeting schedules and assist with conference logistics.
- Handle telephone calls, emails, and visitor inquiries professionally.
- Support senior management and visiting delegations with hospitality and administrative services.
- Maintain accurate visitor records and ensure compliance with company protocols.
- Demonstrate excellent business etiquette when interacting with clients, government officials, and international guests.
Requirements
- Diploma or Certificate in Hospitality Management, Business Administration, Customer Service, or a related field.
- Minimum of 2 years' experience in reception, hospitality, conference services, or a similar role.
- Knowledge of Chinese tea culture, tea preparation, and tea-serving etiquette.
- Ability to prepare different types of coffee, including espresso, cappuccino, latte, americano, and other specialty beverages.
- Strong understanding of professional business etiquette and corporate hospitality standards.
- Excellent communication and interpersonal skills.
- Well-groomed appearance and professional demeanor.
- Ability to work under pressure and manage multiple tasks effectively.
- Proficiency in Microsoft Office applications.
- Basic knowledge of the Chinese language will be an added advantage.
Competencies
- Exceptional customer service skills.
- Attention to detail.
- Professionalism and discretion.
- Strong organizational and time-management abilities.
- Ability to work effectively in a multicultural environment.
Interested candidates should submit their application letter, detailed CV, and copies of relevant qualifications to ccecczm@gmail.com no later than 30 june 2026
China Civil Engineering Construction Corporation (CCECC) is an equal opportunity employer and encourages qualified candidates to apply.
