Head - Human Resource and Administration

LOLC FINANCE ZAMBIA LIMITED • Full-time • Lusaka, Lusaka, Zambia • 18h ago

Role Overview:

The Head of Human Resources provides strategic leadership and operational oversight of the Human Resources and Administration functions to drive organizational effectiveness and support the company’s overarching business objectives. This role is responsible for shaping and executing HR strategies that attract, develop, and retain top talent, while fostering a high-performance and compliant work environment”

Key Roles and Responsibilities:

1. Strategic HR Leadership

· Proven ability to develop and implement HR strategies aligned with organizational goals. Demonstrated experience in leading cross-functional teams, change management, workforce planning, and organizational development.

· Design and advise management on HR policies, workforce planning, and organizational structure to support operational expansion.

· Ensure HR practices comply with labor laws, regulatory requirements, and company policies.

2. Talent Acquisition & Workforce Planning

· Lead end-to-end recruitment and selection processes to ensure timely hiring of qualified staff.

· Develop workforce plans and staffing forecasts to meet operational demands.

· Establish induction, onboarding, and retention programs to ensure smooth integration of new employees.

3. Performance & Employee Relations Management

· Design and oversee performance management systems to drive productivity and accountability.

· Manage employee relations, conflict resolution, and disciplinary processes in line with labor legislation.

· Foster a positive work culture that promotes engagement, motivation, and team cohesion.

4. Training, Development & Capacity Building

· Develop and implement training programs to build staff capacity and enhance technical, managerial, and leadership competencies.

· Monitor training effectiveness and link staff development to organizational performance objectives.

5. Compensation, Benefits & HR Systems

· Oversee payroll administration, employee benefits, and statutory contributions in coordination with the Finance Department.

· Develop and review reward structures to attract, retain, and motivate employees.

· Manage HR information systems for efficient data management and reporting.

6. Administration & Facilities Management

· Manage administrative services, including office operations, transport, security, and company facilities.

· Oversee procurement of office supplies and services to ensure smooth operations.

· Ensure compliance with health, safety, and environmental standards across all facilities.

7. Reporting & Compliance

· Prepare regular HR and administration reports for the Management and Board of Directors.

· Ensure compliance with labor laws, occupational health and safety regulations, and environmental standards.

Minimum Qualifications & Experience

· Grade 12 Certificate with five (5) O Levels.

· A bachelor's degree Human Resource Management, Public Administration, Business Administration, Industrial Relations, or a related field. A Master’s degree in a relevant discipline will be an added advantage.

· Professional membership with the Zambia Institute of Human Resource Management.

· Minimum 10 years of progressive work experience in Human Resource Management or a related field, with at least 5 years in a senior or managerial HR leadership role, preferably in a large-scale or multi-site operational environment (e.g., agriculture, manufacturing, or industrial sectors).

Knowledge & Skills Requirements

You must posses the following skills and knowledge:

· Strategic and leadership skills

· Ability to work collaboratively with internal and external stakeholders.

· Good interpersonal skills.

· Excellent problem-solving skills.

· Strong report writing, communication and presentation skills.

· Strong, negotiation skills and tact.

· Proficient in using computers

Application Process:

Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Credit Manager_Aaron_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is October, 2025. Only short listed candidates will be contacted.

Kindly submit your details to hr@lolczambia.com