CALL FOR PROPOSALS: Work Package 1B – Business Requirements Definition

Family Development Initiatives Limited • Consultancy • Zambia • 1w ago

CALL FOR PROPOSALS

Work Package 1B – Business Requirements Definition

Electronic Community Health Information System (eCHIS) Project

Family Development Initiatives (FDI) invites qualified consultants, firms, or consortia to submit proposals for Work Package 1B – Business Requirements Definition under the Electronic Community Health Information System (eCHIS) Project. This assignment will build directly on the findings of the Situational Analysis (Work Package 1A) to produce a comprehensive Business Requirements Document (BRD) that will guide the design, development, and deployment of a nationally aligned, interoperable digital platform for community-level health data in Zambia.

Project Background

The eCHIS initiative aims to harmonize and digitize community-level health information in Zambia by creating a unified platform that improves data capture, reporting, and use across community structures. Following the Situational Analysis and Needs Assessment conducted under Work Package 1A, Work Package 1B represents the critical next step of translating field findings into clear functional, technical, and interoperability specifications that will form the blueprint for system development.

Objective of Work Package 1B

To translate findings from the situational analysis into detailed business and system requirements, ensuring that the eCHIS is user-centered, interoperable, scalable, and aligned with national digital health architecture.

Scope of Work

The selected firm/consultant will:

Review Findings from Work Package 1A

Analyze all outputs from the Situational Analysis and Needs Assessment
Identify system gaps, opportunities, and user needs across community, district, and national levels

2. Conduct Targeted Consultations

Facilitate validation workshops with CBVs, CHWs, CSOs, district teams, and MoH units
Collect additional system requirements where needed
Validate workflow assumptions and interoperability expectations

3. Develop a Comprehensive Business Requirements Document (BRD)

The BRD must include:

Functional and non-functional system requirements
User personas and use-case narratives
As-Is and To-Be process workflows
Data flow diagrams
System architecture recommendations where applicable

4.Facilitate Stakeholder Validation

Present the draft BRD to the Ministry of Health, implementing partners, and CSOs
Integrate stakeholder feedback into a final, approved BRD

Eligibility Criteria

Applicants must demonstrate:

Minimum 5 years’ experience in systems analysis, digital health architecture, or ICT for development
Proven ability to translate user needs into technical specifications and system requirements
Experience working with community-level health information systems in Zambia is an added advantage

Preference will be given to Zambian firms or local partnerships with strong experience in digital health system design and contextual understanding of community health data management.